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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

Flat Branch Home Loans
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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(940) 923-0085
Wichita Falls, TX
https://flatbranchhomeloans.com/team/caroline-groves
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • 3rd Party Review
    K
    Kimberly C
    Wichita Falls, TX
    Posted on September 6th, 2024 12:00 AM
    Kami Butch was exceptional! She promptly kept me updated on any changes and, most importantly, explained everything in understandable terms. She is extremely well versed in her field and I will be recommending Flat Branch due to her extensive...
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  • 3rd Party Review
    G
    Garett M
    WICHITA FALLS, TX
    Posted on September 6th, 2024 12:00 AM
    Caroline and the staff were very helpful and gave the time to make this transition on of the easiest possible. We appreciate everything that was done. Thank you all so much
  • 3rd Party Review
    D
    Daniel M
    Wichita Falls, TX
    Posted on September 6th, 2024 12:00 AM
    Kami was amazing and very professional with the best customer service.
  • 3rd Party Review
    D
    Daniel M
    Wichita Falls, TX
    Posted on September 6th, 2024 12:00 AM
    Kami was amazing and very professional with the best customer service.
  • 3rd Party Review
    N
    Natalie M
    WICHITA FALLS, TX
    Posted on September 6th, 2024 12:00 AM
    5 star customer review
  • 3rd Party Review
    J
    Jean W
    WICHITA FALLS, TX
    Posted on September 6th, 2024 12:00 AM
    Caroline was extremely helpful, courteous, and just plane fun to work with. She was always available and ready to help and listen at any time I called. Great people wonderful experience.
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    C
    Cristin D
    Posted on September 4th, 2024 01:25 PM
    Caroline worked with us in every way and personalized our mortgage experience! Very thankful for her and her team.Unlike large mortgage companies, you will do the majority of the paperwork and uploads on the front end to obtain preapproval....
    read more
  • Encompass
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    Cristin F
    WICHITA FALLS, TX
    Posted on September 4th, 2024 01:25 PM
    Caroline worked with us in every way and personalized our mortgage experience! Very thankful for her and her team. Unlike large mortgage companies, you will do the majority of the paperwork and uploads on the front end to obtain preapproval....
    read more
    Reply from Caroline Groves
    September 14th, 2024 01:27 PM
    I'm truly delighted to hear about your positive experience with us, Cristin. Thank you for acknowledging our personalized approach and the efforts of my team. Your feedback about the preapproval process is noted and I can understand how it...
    read more
  • Encompass
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    Summer D
    WICHITA FALLS, TX
    Posted on September 3rd, 2024 03:56 PM
    Caroline and her team at Flat Branch Mtg always deliver. They have the client's best interest at heart and go above and beyond EACH & EVERY time. Over and over again Caroline's willingness to help and knowledge of the lending market is the...
    read more
    Reply from Caroline Groves
    September 3rd, 2024 04:03 PM
    Thank you so much for the 5 star review Summer! I greatly appreciate you and your business. You are a rockstar and wonderful to work with!
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    Hannah K
    Posted on August 30th, 2024 12:44 PM
    Caroline is the BEST! Her care and kindness towards to clients coupled with her deep knowledge are unmatched. I have never had a lender work so hard to help, she thrives at picking up the pieces other professionals drop and piecing them all...
    read more
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
      • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
      • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149