Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Caroline was so helpful as we navigated this process of buying our first home! She was very easy to communicate with and answered any and all questions we have. Would highly recommend!
Reply from Caroline Groves
September 20th, 2024 12:12 PM
I'm thrilled to hear that you had a positive experience with the home buying process, Sara! It was a pleasure to assist you and answer all your questions. I'm here anytime you need any further assistance or have any more questions. I appreciate...
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Caroline was incredibly helpful at every step. She was always there to answer our calls and questions no matter what. We’re grateful for her help!
Reply from Caroline Groves
September 19th, 2024 04:12 PM
I'm delighted to hear that you were pleased with the service you received, Christopher! Your satisfaction is my top priority, so I'm thrilled that I was able to assist with your queries throughout the process. Thank you for choosing Flat Branch...
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Caroline was so wonderful. Always quick to answer our questions and get back to us. Worked very hard to make several loan estimates for us while we weren’t having the best luck securing a house. We are very thankful!
Reply from Caroline Groves
September 19th, 2024 03:29 PM
I'm so glad to hear that you had a positive experience working with me, Amanda! It was a pleasure helping you navigate through the process of securing a home loan. I strive for quick and efficient communication and I'm pleased to know that...
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I was always kept up to date with where we were in the process.And if I had any questions they would always give me answers that I could understand.and if I needed help with anything they were always willing to help.it was a great experience.Thanks...
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Reply from Caroline Groves
September 9th, 2024 04:00 PM
Thank you so much Billy for this 5-star review. It was a pleasure to help you and your family!
Caroline and her team were prompt and professional.
Caroline and her team are prompt and professional.
Reply from Caroline Groves
October 6th, 2024 02:28 PM
Thrilled to hear such positive feedback, Jennifer! I'm glad you found our service at Flat Branch Home Loans to be prompt and professional. We always strive to provide the best for our clients. Looking forward to assisting you again in the future!...
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Caroline is a great communicator with her clients and agents! She explains all options to clients and is quick to respond if an agent has a question.
Reply from Caroline Groves
October 6th, 2024 12:11 PM
Thank you so much for the glowing review, Leigh! I'm happy to hear that you appreciated my communication skills and prompt responses. It's vital for me to ensure all options are clearly explained so you can make an informed decision. I'm thrilled...
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5 star customer review
We really enjoyed working with Kami throughout the whole process. She was very helpful especially since we were first time home buyers, and made sure there were no surprises! Will definitely recommend Kami to friends and family!
Everyone at Flat Branch has been very helpful and professional. The Home Loan was easy and without any stress whatsoever. I was helped every step of the way, and their transparency made the process very pleasant. I am happy to be part of the...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149