Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Business Hours
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8:30 AM to 5 PM
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closed
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closed
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Reviews from Web
Caroline is so attentive to her customers. She made sure I had every question answered along the way and ran the numbers on so many houses for me. She really does have the best work ethic and outs customers first!
Reply from Caroline Groves
October 10th, 2024 01:31 PM
I'm so glad to hear that you had a positive experience, Seth! Your kind words truly mean a lot. It was a pleasure helping you navigate through the process and running the numbers for the houses you were interested in. Putting my customers first...
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It was an average experience.
Reply from Caroline Groves
October 4th, 2024 01:09 PM
Thank you for taking the time to rate my services, Ricardo. I appreciate the 4.5 out of 5 stars and your honest feedback. I'm sorry to hear that your experience was only average. I am always eager to improve, and I would love to know what I...
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Caroline is awesome to work with!! She is very knowledgeable , stays in contact with you from the beginning of a transaction and thru the closing. She knows her market!!
Reply from Caroline Groves
October 19th, 2024 01:02 PM
Thank you so much for the wonderful review, Vivian! It was a pleasure working with you too. I strive to maintain open communication and provide the best service possible. I'm thrilled to hear you had a great experience with me at Flat Branch...
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The entire process was very smooth. Caroline and her team were amazing and kept me updated the entire time. I was nervous to close since it is my first home, but everyone was so kind and accommodating throughout the process. Thank you for helping...
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The entire process was very smooth. Caroline and her team were amazing and kept me updated the entire time. I was nervous to close since it is my first home, but everyone was so kind and accommodating throughout the process. Thank you for helping...
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Reply from Caroline Groves
September 26th, 2024 09:40 PM
Thrilled to know that you found the home loan process to be smooth with us, Regan. Your positive words truly put a smile on our faces here at Flat Branch Home Loans. Our goal is to keep our clients informed and comfortable, especially during...
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Caroline and her team worked extremely fast and were always available to help even after hours if we had any questions! I would highly recommend Flat Branch to anyone looking for a mortgage
Reply from Caroline Groves
September 26th, 2024 03:42 PM
I'm thrilled to hear that you had such a positive experience with my team and me, Matt. We pride ourselves on our prompt service and commitment to always being available for our clients, so your feedback really means a lot. It was a pleasure...
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Thanks so much for guiding us through this new process of buying a home. We appreciate you! 😊
Reply from Caroline Groves
September 22nd, 2024 02:02 PM
I'm delighted to hear that you appreciated the guidance through the home buying process, Shawna. Your satisfaction is really important to our team at Flat Branch Home Loans. Thank you for the positive rating of 4.25 out of 5 stars. It was a...
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Anytime we had a problem or we needed help with anything flat branch was always excited to help us.
Reply from Caroline Groves
September 21st, 2024 03:06 PM
I'm thrilled to hear that you had such a positive experience with Flat Branch Home Loans, Katlyn! Helping clients navigate through their loan process is one of my top priorities, and I'm delighted to know that my team and I were able to provide...
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Caroline, Sarah, annd everybody we interacted with at Flat Branch were extremely helpful and an absolute pleasure to work with! They made our first home buying experience a breeze! Thank you!
Reply from Caroline Groves
September 20th, 2024 03:14 PM
Thank you so much for your kind words, Christopher. I'm delighted to hear that you had such a great experience with our team here at Flat Branch Home Loans. It was truly a pleasure to assist you with your first home buying experience. And thank...
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Caroline Groves has received a review with 5 star rating from Sara R
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149