Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
You kept us updated throughout the transaction.
Reply from Caroline Groves
October 14th, 2024 08:30 PM
Thank you so much for the 5-star review! I really enjoyed working with you! Thanks again!
Caroline and her team made the whole process easy! She always answered any questions we had.
Reply from Caroline Groves
October 21st, 2024 01:16 PM
Thank you so much for your glowing review, Stefani! I'm glad to hear that my team and I were able to make the process easy for you. Your satisfaction is our primary goal. Remember, we're always here to answer any of your questions. Thanks for...
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Super friendly, efficient and easy to work with.
Reply from Caroline Groves
October 20th, 2024 06:38 PM
Thank you so much for your feedback, Alicia! I'm thrilled to hear that you found working with Flat Branch Home Loans to be efficient and easy. It was a pleasure assisting you. I strive to make the process friendly and straightforward for everyone....
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Caroline Groves has received a review with 5 star rating from Daisy A
Caroline was super helpful with any and all my questions as a first time home buyer. All around great experience and made this process super manageable.
Reply from Caroline Groves
October 20th, 2024 04:39 PM
So glad to hear that you found the home buying experience manageable, Daisy! I'm always here to make the process as easy as possible, especially for first time home buyers like yourself. I'm thrilled to know that you had a great experience....
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Caroline made sure it wasn’t stressful and there was no issues. She answered any questions we had and solved any issues.
Reply from Caroline Groves
October 18th, 2024 01:06 PM
I'm absolutely thrilled to hear that your experience was stress-free and that I could provide the support you needed, Alora. Your satisfaction is my top priority, so I'm glad I was able to assist with any questions and issues that came up....
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Caroline was very helpful and stuck with us through some difficult hurdles, which I appreciate. There were some places I felt communication broke down with those issues, but overall it was good.
Reply from Caroline Groves
October 13th, 2024 04:20 PM
I'm pleased to hear that you found me helpful during the process, Susan. It's always my goal to stick with my clients through every hurdle, so I'm glad I could provide that support. I understand that there were some communication issues, and...
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One of the most attentive experiences I’ve had when buying a home! They call you every step of the way and answer all your questions with those steps. Caroline is a rock star at her job and the team around her makes it even better!
We felt Mrs Groves did took the time to do somethings for us that others may not have and that was a Blessing to us and for us. Blessed 🙏🏾🙏🏾🙏🏾
Reply from Caroline Groves
October 12th, 2024 01:07 PM
Thank you so much for your kind words, Dwight. I'm delighted to hear that you felt well taken care of. Your satisfaction is my top priority and I'm pleased to know that I could be a blessing to you during the process. I truly appreciate your...
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Caroline was patient, knowledgeable, kind, helpful, and attentive.
Reply from Caroline Groves
October 10th, 2024 02:16 PM
Thank you very much for your generous review, Dawn! It's wonderful to know that you found our interactions beneficial. I strive to provide my clients with the best possible service, so your feedback is very much appreciated. Don't hesitate...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149