Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Business Hours
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8:30 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Caroline is simply the best at what she does! Passionat, and know her stuff! I never have a doubt when I send my clients her way that she will take great care of them and keep me updated in the process! I have worked with Caroline for over...
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Reply from Caroline Groves
August 27th, 2026 04:59 PM
Fallon, I truly appreciate your kind words and long-standing trust over the years. It's always a pleasure to work together and ensure your clients are well taken care of. Thank you for your continued support and confidence in my work at Flat...
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Our experience with Caroline was easy and great. Thank you!
Reply from Caroline Groves
August 20th, 2026 04:25 PM
Dustin, I appreciate your kind words and am happy to hear that your experience with me was easy and great. Thank you for choosing Flat Branch Home Loans!
Caroline is wonderful. She kept us informed and helped to make sure everything went smoothly.
Reply from Caroline Groves
August 19th, 2026 02:21 PM
Ashley, I'm glad to hear that you had a wonderful experience working with me. Keeping you informed and ensuring a smooth process is always my goal. Thank you for your kind words!
I was so nervous for the home buying process and the "unknown" . Caroline's team. Was spot on, answered any question I or my wife yad which was a ton, and never seemed to mind being bothered by our questions. They were always so sweet and nice,...
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Reply from Caroline Groves
August 17th, 2026 02:52 PM
Tyler, I'm so grateful to hear that my team and I could ease your nerves during the home buying process. I'm pleased that we could answer all your questions and make the experience comfortable for you and your wife. Your kind words mean a lot,...
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A five in my book is just ok, you got an 8.
Reply from Caroline Groves
August 17th, 2026 05:36 PM
Ryan, I'm grateful for your unique scoring system and pleased to know you had a positive experience. If there's anything specific I can do to enhance your experience further, please let me know.
Caroline and her team never hesitated to respond to us, and were cery patient and kind when we had SO MANY questions. They made this experince so much less stressful than it could have been and I'm forever thankful
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Reply from Caroline Groves
August 5th, 2026 03:40 PM
Nicalya, I'm grateful for your kind words. I'm pleased to hear that my team and I could make the experience less stressful for you. If you ever have more questions or need further assistance, please feel free to reach out.
Excellent communication!!!
Reply from Caroline Groves
August 5th, 2026 03:40 PM
Cyndie, I'm pleased to hear that the communication met your expectations. If there's anything else I can assist you with, please feel free to reach out.
Caroline was great the entire time so positive and helpful . She made the experience amazing through out the entire process
Reply from Caroline Groves
August 3rd, 2026 03:26 PM
Bianca, I'm grateful for your kind words. It's wonderful to know that you found the experience positive and helpful throughout the process. If there's anything more I can do for you, please feel welcome to reach out.
Flat Branch Mortgage was able to speedily put together everything we need to close on our house by working with us daily and keeping us informed.
Reply from Caroline Groves
August 3rd, 2026 03:27 PM
Matthew, I'm happy to hear that everything came together swiftly for your closing. It's great to know that you felt well-informed throughout the process. If there's anything more I can assist with, feel free to reach out.
Very easy to work with and fast communication!!
Reply from Caroline Groves
July 27th, 2026 09:05 PM
Kurstan, I'm happy to hear that you found the process easy and communication fast. If you ever need further assistance, feel free to reach out.
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149