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Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Caroline has made this process easy and so fast! We are so appreciative for how efficient and quick she worked with us. Great customer service.
Reply from Caroline Groves
September 22nd, 2026 03:38 PM
Trinity, I'm pleased to hear that you found the process easy and fast with my help. Your appreciation for the efficient service I provided means a lot to me, and I'm glad to be a part of your experience with Flat Branch Home Loans.
Everything went smoothly. I was kept up to date on the process and never had to worry about anything
Reply from Caroline Groves
September 22nd, 2026 03:38 PM
Kimberly, I'm pleased to hear that everything went smoothly and that you felt informed throughout the process. It's important to me that you never had to worry, and I'm glad Flat Branch Home Loans could be part of this experience.
Great service!
Reply from Caroline Groves
September 21st, 2026 06:48 PM
John, I'm pleased to hear that you found the service great. Thank you for working with me at Flat Branch Home Loans!
was great to work with, extremely on top of every step of the process. every step of the process was extremely easy all the way down to the closing I would highly recommend Caroline and the team at Flat Branch to anybody looking to get any...
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Reply from Caroline Groves
September 17th, 2026 04:39 PM
Steven, I'm pleased to hear that you found the process easy and that I was able to stay on top of every step for you. Your recommendation means a lot to me and the team at Flat Branch Home Loans. Thank you for your kind words!
Fast response. Always kept us up to date. Absolutely stellar communication. Super friendly and pleasant staff.
Reply from Caroline Groves
September 14th, 2026 06:45 PM
Isidoro, I'm grateful for your kind feedback. It's good to know that you appreciated the fast response and communication. My goal is always to provide a pleasant experience for you with the help of my team.
This our second time working with Caroline and her team! Absoutley amazing experience! Great communication, friendly, and Very knowledgeable at every turn of the process. Highly recommend.
Reply from Caroline Groves
September 14th, 2026 05:35 PM
Alexandria, I'm pleased to hear that your second experience with me and my team was amazing. It's great to know that you found our communication and knowledge helpful throughout the process. Thank you for your high recommendation!
this was the 2nd time to use Caroline for my clients & a return client says it all! Carolyn Farris C-21
Reply from Caroline Groves
September 14th, 2026 05:35 PM
Carolyn, thank you for trusting me once again with your clients. I'm pleased to know that your experience has been positive enough to bring you back.
Extreme professionalism and punctuality
Reply from Caroline Groves
September 7th, 2026 04:18 PM
Trey, I appreciate your recognition of my professionalism and punctuality. It's great to know that these aspects made a positive impact on your experience with Flat Branch Home Loans.
She made this loan process seamless and easy and quick
Reply from Caroline Groves
August 27th, 2026 04:59 PM
Chance, I'm pleased to hear that the loan process was seamless and quick for you. Thank you for trusting me with your home loan needs at Flat Branch Home Loans.
You guys went to bat with one of the big guys and came out on top!
Reply from Caroline Groves
August 27th, 2026 04:59 PM
Martin, Thank you for trusting Flat Branch Home Loans to handle this for you! Wishing you nothing but the best in your new home.
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149