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Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Such a great team. Everyone worked well and made the entire process as easy and convenient as possible.
Reply from Caroline Groves
July 18th, 2025 03:09 PM
I'm so grateful for your feedback, Gabriel. Knowing that the team worked well together to make the process easy and convenient for you truly makes me happy. I always strive to ensure everything runs smoothly. If there's anything more I can...
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A wonderful experience very polite and friendly made you feel like your part of the family!!!
Reply from Caroline Groves
July 16th, 2025 12:13 AM
I'm grateful for your kind words, Oleta. It's fantastic to know that you felt like part of the family throughout your experience with me. Creating a friendly and welcoming atmosphere is something I value greatly. Should you ever need anything...
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A lot of help and constant reassurance through the entirety of the process
Reply from Caroline Groves
July 15th, 2025 04:27 PM
Thank you, Darius, for your thoughtful review. I'm pleased to know that the help and reassurance provided made a difference during the process. It's important to me to ensure that you feel supported every step of the way. If there's anything...
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Was an exciting and new yet also it was super easy and really fast! would recommend
Reply from Caroline Groves
July 15th, 2025 03:06 PM
Thank you, Joseph, for the feedback. I'm pleased that you found the experience exciting, easy, and fast. Providing a smooth process is always my goal. Your recommendation truly means a lot to me. If there's anything else you need in the future,...
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Service has been very pleasan, on time and with great attention to detail
Reply from Caroline Groves
July 15th, 2025 02:35 PM
Thank you, Cristhian, for sharing your experience. I'm pleased to hear that you found the service pleasant and appreciated the attention to detail and timeliness. Providing a seamless experience is always a priority for me. If there's anything...
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Caroline Groves has received a review with 5 star rating from Floyd R
Caroline is a real people person
She has a great personality and has been great T.o work with all thru this. And we would reccomend her to to all our
Reply from Caroline Groves
July 14th, 2025 03:25 PM
Thank you, Floyd, for your kind words. I'm glad to hear that you've found me approachable and enjoyable to work with throughout the process. Your recommendation means a lot to me. If there's anything more I can do for you in the future, please...
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Caroline is quick to respond, comes up with creative solutions that help ease a lot of burden in times of rough rates.
Reply from Caroline Groves
July 14th, 2025 12:23 AM
Thank you, Hugh, for your thoughtful review. I’m glad to hear that my quick responses and creative solutions were helpful during times with challenging rates. It's important to me to ease the process for you as much as possible. I appreciate...
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Caroline and her team were awesome!
Reply from Caroline Groves
August 2nd, 2025 03:09 PM
Thank you, Michael, for your generous review! I'm thrilled to hear you had a positive experience with me and my team. We strive to provide great support, and your feedback means a lot. If there's anything else I can assist you with, please...
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Im glad I chose to work with Caroline she has helped so much on the loan and giving me the best deal i could ask for . She was very nice explained very in a way that made it easy to understand the loan process will alwuas try to work with her...
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Reply from Caroline Groves
July 12th, 2025 06:02 PM
I'm really happy to hear that you had a positive experience working with me, Joel. It’s great to know I could help secure a loan and make the process easy to understand. Your kind words and trust mean a lot, and I look forward to the opportunity...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149