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Caroline Groves
Branch Manager | NMLS# 1105394

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Made the whole process seem less stressful and we're very helpful and supportive the whole time.
Caroline is amazing and always on top of everything! Her assistant is also such an asset to her! I know when I refer Caroline I will have weekly updates, imformation as needed and client satisfaction from all that I refer her to! She is the...
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Reply from Caroline Groves
July 31st, 2025 01:37 PM
Thank you so much for your kind words, LaDonna. I'm grateful for the trust you've placed in me to provide updates and information for your referrals, and I'm glad to hear that you're satisfied with the detailed service I strive to offer. My...
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Caroline Groves has received a review with 5 star rating from Tommy B
Caroline and her team were knowledgable, thorough, and easy to work with!
Reply from Caroline Groves
July 9th, 2025 01:40 AM
I'm so pleased to know that you found me and my team knowledgeable, thorough, and easy to work with. It was a pleasure assisting you throughout the process. Your feedback means a lot, and I'm grateful for your kind words. Thank you for choosing...
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Caroline is hands down my favorite lender! She and her team are all phenomenal communicators, and everytime there is a glitch she jumps right on it and solves it before anyone else can blink! Even after hours when title goofed up on Thursday,...
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Reply from Caroline Groves
July 28th, 2025 01:04 PM
Thank you so much for your wonderful review, Hannah. I'm truly honored to be your favorite lender. It's important to me to tackle any issues quickly to keep the process smooth for everyone involved, even outside of normal hours. Your recommendations...
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Caroline was so great to work with. She responded to all email and questions. I also texted and called her and she always answered questions quickly and helped me understand.
Reply from Caroline Groves
July 7th, 2025 03:16 PM
I'm thrilled to hear that you had a great experience working with me. I'm glad I could assist you promptly and help clarify your questions throughout the process. Thank you for your kind words and for choosing Flat Branch Home Loans.
Caroline was able to get our mortgage approved and ready to close in just a few days! Highly recommend her.
Reply from Caroline Groves
June 30th, 2025 06:56 PM
I'm thrilled to hear that we were able to get your mortgage approved and ready to close so quickly. It was a pleasure assisting you, and I greatly appreciate your recommendation.
Caroline was available often, she made suggestions I had not thought of before, she caught information that was missing from a disclosure of another loan company, set me up with an insurance broker, and overall soo nice! I feel she went above...
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Reply from Caroline Groves
June 29th, 2025 10:48 PM
I'm thrilled to hear that you had such a positive experience, Sandy. It was a pleasure to assist you, and I'm glad I could help with the suggestions and connect you with an insurance broker. Thank you for your kind words and appreciation.
Caroline was fantastic! She answered anything and everything we had. Responded with details & numbers every time. Our process was as smooth as it could be, thanks to her.
Caroline responded quickly with estimates, and answered all our questions!! Everything went as smooth as possible thanks to her!
Reply from Caroline Groves
June 28th, 2025 03:21 PM
I'm thrilled to hear that the process went smoothly and that I could assist you with quick responses and thorough answers. It was a pleasure working with you at Flat Branch Home Loans. Thank you for your kind words!
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149