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Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Great experience very helpful with answering any and all questions!
Reply from Caroline Groves
August 12th, 2025 02:29 PM
I'm really pleased to hear that you had a great experience, Matthew. It's important to me that all your questions were addressed helpfully. If you have any more inquiries or need further assistance, please feel free to reach out anytime.
Great service, always available for contact and got frequent updates and assistance
Good service, frequent updates and ease of contact for any questions.
Reply from Caroline Groves
August 11th, 2025 04:42 PM
Thank you, Eric, for your kind feedback. I'm glad to hear you found the service efficient and the updates frequent. It's important to me that you feel comfortable reaching out with any questions. If you need further assistance, please don't...
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Caroline Groves has received a review with 5 star rating from Lori D B
was exceptional. Anytime I had questions. They answered them promptly and were very patient with me..
Reply from Caroline Groves
August 1st, 2025 10:30 PM
I'm delighted to hear you had a positive experience, Lori. It's important to me that all your questions were addressed promptly and with patience. Ensuring that you feel supported throughout the process is always a priority. If anything else...
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Caroline was on top of everything. She kept me updated through the process. Was always willing to go above and beyond to answer the questions that I had. Very kind always pleasant to talk to.
Reply from Caroline Groves
July 28th, 2025 06:15 PM
Thank you for your kind words, Ty'kisha. I'm glad to know that you felt well-informed throughout the process and that I could answer your questions. It's important to me to provide a positive and supportive experience, and I'm happy to hear...
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Caroline and her team at Flat Branch Home Loans did an excellent job helping my wife and I. I would highly recommend them because of their friendliness, knowledge and capability, and most of all they get things done really quickly; keeping...
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It was a smooth process, and we are happy with the experience. Highly recommended! The App is very easy to use and great to keep you organized throughout the process.
It was a great experience given that we where still not in the area. The app was great to ensure we had everything in place. We are happy with the smooth process.
Reply from Caroline Groves
July 20th, 2025 01:04 PM
Laura, I'm glad to hear that you had a great experience, even while managing things from a distance. It’s important to me that you felt everything was in place and that the app was helpful in ensuring a smooth process. If there’s anything more...
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Caroline and her team worked really well with us. Had a great experience, they ensured we were well informed by answering all questions and giving details on each step to getting our loan. They prob regular updates and were always courteous...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149