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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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1 Star
0%
Reviews from Web
  • Encompass
    A
    Alison B
    BURKBURNETT, TX
    Posted on August 4th, 2025 08:30 PM
    excell service & support
    Reply from Caroline Groves
    August 14th, 2025 08:32 PM
    Thank you for your kind words, Alison. I'm delighted to hear that you were pleased with the service and support you received. It’s important to me that clients feel well-supported throughout the process. If you ever have more questions or need...
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  • Encompass
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    Natalie S
    WICHITA FALLS, TX
    Posted on August 4th, 2025 08:24 PM
    No complaints and process was smooth .
    Reply from Caroline Groves
    August 14th, 2025 08:26 PM
    I'm glad to hear that everything went smoothly for you, Natalie. Ensuring a hassle-free experience is always my goal, so it's wonderful to know there were no hiccups along the way. If you ever need any further assistance or have more questions...
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  • Encompass
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    Jennifer R
    BURKBURNETT, TX
    Posted on August 4th, 2025 06:57 PM
    Caroline was always keeping me posted on what was going on . she answered all of my questions that I had. She is very knowledgeable at what she does .
    Reply from Caroline Groves
    August 14th, 2025 06:58 PM
    Thank you for your kind review, Jennifer. I'm really pleased to hear that you appreciated the updates and that I was able to answer all of your questions. It's important to me that you feel informed and confident throughout the process. If...
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    J
    Jennifer K
    Posted on August 4th, 2025 04:34 PM
    Caroline made this process incredibly easy!
  • Encompass
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    Jennifer K
    WICHITA FALLS, TX
    Posted on August 4th, 2025 03:50 PM
    It was much easier to do things virtually especially while having to work at the same time.
    Reply from Caroline Groves
    August 14th, 2025 03:52 PM
    I'm glad to hear that the virtual process made things easier for you, Jennifer. Balancing work and life can be challenging, and I'm pleased I could help streamline this part for you. If you ever have more questions or need further assistance,...
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  • google
    L
    Luis E A (
    Posted on August 4th, 2025 03:11 PM
    Very responsive and got the job done. 10/10 would recommend
  • Encompass
    L
    Luis A
    WICHITA FALLS, TX
    Posted on August 4th, 2025 03:10 PM
    Very responsive and got the job done. 10/10 would recommend
    Reply from Caroline Groves
    August 14th, 2025 03:12 PM
    Thank you, Luis, for your wonderful feedback. I'm thrilled to know that you found my responsiveness helpful and that everything was completed to your satisfaction. Your recommendation means a lot to me. If there's ever anything more I can assist...
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  • Encompass
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    Gary J K
    WICHITA FALLS, TX
    Posted on August 3rd, 2025 02:01 PM
    Caroline was great to work with!
    Reply from Caroline Groves
    August 13th, 2025 02:01 PM
    Thank you, Gary, for your kind words. I'm glad to hear you enjoyed working with me. It's always my goal to make the process smooth and enjoyable for my clients. If there's anything else you need or if more questions arise, feel free to reach...
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  • Encompass
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    Fallon S
    BURKBURNETT, TX
    Posted on August 2nd, 2025 05:47 PM
    I have worked with Caroline for many years, she is top notch and knows how to be creative and get to the closing table! I never have a doubt when I send clients to her! I know she will take great care of my clients through the entire process!...
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    Reply from Caroline Groves
    September 1st, 2025 05:49 PM
    Thank you so much, Fallon, for your kind words and continued trust. It's always a pleasure working with you and ensuring that your clients receive the care and creativity needed to navigate smoothly to the closing table. Your confidence in...
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  • google
    M
    Matt
    Posted on August 2nd, 2025 02:28 PM
    Caroline Groves has received a review with 5 star rating from Matt
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
    • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
    • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149