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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

Flat Branch Home Loans
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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(940) 923-0085
Wichita Falls, TX
https://flatbranchhomeloans.com/team/caroline-groves
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Kaydee W
    WICHITA FALLS, TX
    Posted on August 12th, 2025 12:16 PM
    Caroline was amazing to work with! She made the entire process smooth, stress-free, and kept me informed every step of the way. Highly recommend!
    Reply from Caroline Groves
    September 11th, 2025 12:17 PM
    I'm pleased to hear that you found the process smooth and stress-free with my assistance, Kaydee. Keeping you informed every step of the way is an important part of my service, and I'm glad it made a positive impact on your experience. Thank...
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    Tammra D
    WICHITA FALLS, TX
    Posted on August 11th, 2025 03:49 PM
    She was very informative. Helped us with anything we didn't understand. She was very pleasant to work with.
    Reply from Caroline Groves
    August 21st, 2025 03:50 PM
    Thank you, Tammra, for your thoughtful review. I'm glad I could assist in making things clearer and help wherever needed. It was a pleasure to work with you, and I'm here if you have any more questions in the future.
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    Nico B A
    WICHITA FALLS, TX
    Posted on August 11th, 2025 03:44 PM
    Flat Branch made buying my first home such a easy process. Fast communication and reassurance on my loan status throughout the whole process. Thanks team!
    Reply from Caroline Groves
    August 21st, 2025 03:46 PM
    I'm delighted to hear that buying your first home was a smooth experience, Nico. Fast communication and keeping you reassured throughout the process are things I take pride in, and it's great to know they were helpful for you. Thank you for...
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    Margaret H
    BURKBURNETT, TX
    Posted on August 10th, 2025 02:13 PM
    I know my clients will have an excellent experience working with Caroline. She is very professional and always extremely thorough.. I'm always confident when I refer a client to Caroline that she will do the best that she can. I telll my clients...
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    Reply from Caroline Groves
    September 9th, 2025 02:15 PM
    Thanks for your kind words, Margaret. I’m committed to ensuring each client has a positive and comprehensive experience. Your trust in referring your clients to me is greatly appreciated, and I’ll continue to do my best for them. If there’s...
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    Robert L S
    BURKBURNETT, TX
    Posted on August 7th, 2025 03:39 PM
    Caroline and her staff was very helpful and informative. They were there whenever we needed them.
    Reply from Caroline Groves
    August 17th, 2025 03:40 PM
    Thank you, Robert, for sharing your experience. I'm glad to hear that you found both myself and my team helpful and informative. Being available when needed is something I prioritize, and it’s wonderful to know that it made a positive impact...
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    Floyd C
    WICHITA FALLS, TX
    Posted on August 7th, 2025 03:24 PM
    Caroline, you are always very responsive to my questions and ideas that might involve you or your team's creative "jucies" to help inform buyers or clients.
    Reply from Caroline Groves
    September 6th, 2025 03:26 PM
    I appreciate your feedback, Floyd. It's important to me to stay responsive and collaborate effectively to support your buyers and clients. If there’s anything more I can help with, please don't hesitate to reach out.
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    A
    Amanda C
    WICHITA FALLS, TX
    Posted on August 6th, 2025 08:27 PM
    Caroline is friendly, professional and she's experienced. She took her time and made sure everyone was on the same page. I would definitely recommend her to anyone looking to buy/rent a house!
    Reply from Caroline Groves
    August 16th, 2025 08:29 PM
    Thank you so much for your kind words, Amanda. I'm pleased to hear that you found the process both friendly and professional. Taking the time to ensure everyone is aligned is important to me, so it’s gratifying to know that this made a difference...
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    John P
    WICHITA FALLS, TX
    Posted on August 6th, 2025 07:08 PM
    Caroline was the absolute best!!!! I would recommend her and flat branch home to anybody!!! Made everything super easy and was very helpful! Thank you again Caroline and Flat Branch Home!!! 🎊
    Reply from Caroline Groves
    August 16th, 2025 07:10 PM
    Thank you so much for your enthusiastic review, John. I'm truly glad to hear that your experience was a positive one and that everything felt easy and helpful for you. It's my goal to make the process as straightforward as possible, and it's...
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    Christine T
    Posted on August 6th, 2025 01:34 PM
    Caroline Groves has received a review with 5 star rating from Christine T
  • Encompass
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    Christine T
    WICHITA FALLS, TX
    Posted on August 6th, 2025 01:34 PM
    When you work with the best, you get the best results! Thank you for going above and beyond for my clients who get to enjoy their first home, who didn't even think it was possible! You and your team made that happen for them and it's greatly...
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    Reply from Caroline Groves
    September 5th, 2025 01:34 PM
    I'm truly grateful for your thoughtful review, Christine. It's incredibly rewarding to hear that your clients are now able to enjoy their first home. Helping make what seemed impossible a reality is why I love doing what I do. Your appreciation...
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
      • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
      • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149