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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
97%
4 Star
2%
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Reviews from Web
  • Encompass
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    Thea H
    BURKBURNETT, TX
    Posted on August 31st, 2025 03:00 PM
    caroline, thank you so much for everything!! you made your side of the home buying process a breeze! you answered all my questions and never made me feel alone in this. i will never forget what you did for my family! ❤️ you are seriously amazing!!...
    read more
    Reply from Caroline Groves
    September 10th, 2025 03:02 PM
    Thea, I'm grateful for your kind words. It means a lot to know that my support made a difference to you and your family during the home buying process. I'm always here to answer any questions and ensure you feel supported every step of the...
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    Monisola M
    WICHITA FALLS, TX
    Posted on August 29th, 2025 11:33 PM
    The experience went smoothly
    Reply from Caroline Groves
    September 8th, 2025 11:33 PM
    I'm glad to hear that your experience went smoothly. If there's anything more I can assist you with, feel free to reach out. Thank you for choosing to work with me.
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    Joshua D M
    WICHITA FALLS, TX
    Posted on August 26th, 2025 03:34 PM
    Caroline had clear answers to all of my questions and made everything quick and easy.
    Reply from Caroline Groves
    September 5th, 2025 03:35 PM
    It's great to know that the process went smoothly for you, Joshua. Providing clear answers and making things as straightforward as possible is always my goal. If there's anything else you need in the future, feel free to reach out.
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    Julian J G
    WICHITA FALLS, TX
    Posted on August 23rd, 2025 05:03 PM
    Caroline was very helpful throughout this home-buying proces. I'm greatful to have had her assistance.
    Reply from Caroline Groves
    August 29th, 2025 06:49 PM
    It was an absolute pleasure to help you and your family with your move. Thank you for your service to our country, and please let me know if I can assist you with anything else!
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    Emily T
    WICHITA FALLS, TX
    Posted on August 18th, 2025 03:15 PM
    Caroline & her team were amazing to work with! Clear communication and they were able to wrap up the loan process in about 2 weeks and ahead of schedule!
    Reply from Caroline Groves
    August 28th, 2025 03:16 PM
    Thank you, Emily, for such a positive review. I'm thrilled to hear that you found the communication clear and that we were able to complete the loan process quickly and efficiently. It’s always my aim to ensure things go smoothly and ahead...
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    Linda C
    WICHITA FALLS, TX
    Posted on August 18th, 2025 04:56 AM
    who was involved with this home loan was very professional was very understanding and helped make the process easy and provided step-by-step on how the loan processed until the final date to close.
    Reply from Caroline Groves
    August 28th, 2025 04:58 AM
    I appreciate your feedback, Linda. I'm glad that I could contribute to making the home loan process straightforward and provide clear guidance along the way. Understanding and supporting your needs is something I always strive for. If you ever...
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    Jason G
    WICHITA FALLS, TX
    Posted on August 13th, 2025 05:05 PM
    Communication throughout the whole process was great!
    Reply from Caroline Groves
    August 23rd, 2025 05:06 PM
    Thank you, Jason, for sharing your experience. I'm glad to hear that the communication met your expectations throughout the process. Keeping you informed is a priority for me, and I'm pleased it made a positive impact. If there's anything else...
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    Marina V
    Posted on August 12th, 2025 05:07 PM
    🌟 I had such a wonderful experience working with Caroline Groves as our loan officer! Her kindness, patience, and expertise made the whole process smooth and stress-free. Truly grateful for her hard work and dedication! 🙌
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    Marina V
    WICHITA FALLS, TX
    Posted on August 12th, 2025 05:05 PM
    Such a great experience working with Caroline Groves, her kindness, patience, and expertise made the whole process smooth and stress-free. Highly recommend!
    Reply from Caroline Groves
    September 11th, 2025 05:05 PM
    I'm really glad to hear that my kindness, patience, and expertise contributed to a smooth and stress-free experience for you, Marina. Thank you for your recommendation. Should you need any more assistance in the future, please don't hesitate...
    read more
  • Encompass
    R
    Reed S
    WICHITA FALLS, TX
    Posted on August 12th, 2025 12:58 PM
    It was great working with Caroline. She was always helpful and responsive.
    Reply from Caroline Groves
    August 22nd, 2025 01:00 PM
    Thank you, Reed, for your kind words. I'm pleased to know that you found my assistance helpful and timely. It was a pleasure working with you, and if you ever have more questions or need further support, I'm just a call away.
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
    • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
    • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149