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Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Business Hours
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8:30 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
A great team made the experience smooth.
Reply from Caroline Groves
October 16th, 2025 04:03 PM
Thank you Stacy! Wishing your family nothing but the best in your new home!
Great experience
Reply from Caroline Groves
October 17th, 2025 12:39 PM
Gary, I'm pleased to hear that you had a great experience. If there's anything more you'd like to share or if you have any questions in the future, please don't hesitate to reach out to me directly.
We were in underwriting with another mortgage company and coming down to the wire for closing. We were told by that other company that they would not finance the mortgage. Through our realtor, we found Caroline and her team at Flat Branch....
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Reply from Caroline Groves
October 1st, 2026 03:11 PM
Joshua, I'm glad I could step in and assist you during such a crucial time. Ensuring that everything was handled swiftly and professionally is always my priority. Thank you for trusting me and the team at Flat Branch Home Loans to make it happen....
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Caroline could do with no others could. She and her team were professional, efficient, and unable to follow through on their . They kept in constant communication through throughout the entire process.
Reply from Caroline Groves
October 13th, 2025 02:12 PM
Joshua, I appreciate your feedback. It's important to me that the professionalism and efficiency were evident during our work together. I’m glad the communication met your expectations. If you need any further assistance or have additional...
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Caroline and team communicated consistently throughout the whole process. They were easy to reach when we had questions, and quick with their responses. The app was also easy to use and refer to, letting us know what part of the process we...
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Reply from Caroline Groves
October 9th, 2025 03:39 PM
Thank you for sharing your experience, Keith. I'm glad you found the communication throughout the process consistent and that my team and I were accessible and responsive to your questions. I'm also pleased to hear that the app was helpful...
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Quick and always responsive .
Reply from Caroline Groves
October 9th, 2025 03:39 PM
Thank you for your review, Demetrius. I'm glad to know that you found my service quick and responsive. If there's anything else you need or any questions I can answer, feel free to reach out anytime.
Caroline Groves has received a review with 5 star rating from Rebecca B
Super fast, responsive, friendly, and clear communication!
Reply from Caroline Groves
October 9th, 2025 01:26 PM
I appreciate your kind words, Rebecca. It's gratifying to know that you valued the speed, responsiveness, and clarity of communication. If there's anything more you need or any questions you have, I'm here to assist.
Caroline and her team were very personable and kind. They kept us updated throughout the entire process, making what normally is a stressful process easy and seamless! Thank you Caroline, you have a great team!
am a realtor. This was my personal purchase. Caroline was great. The whole process answered my ridiculous questions
Reply from Caroline Groves
October 27th, 2025 02:48 PM
I'm glad I could assist you with your personal purchase, especially as a fellow real estate professional. Addressing all questions, no matter how small, is an important part of ensuring a smooth experience. Should you need anything else or...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149