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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Daniel C
    IOWA PARK, TX
    Posted on October 20th, 2025 03:12 PM
    She made it easy to understand and answered all my questions and concerns. Fantastic to work
    Reply from Caroline Groves
    October 30th, 2025 03:14 PM
    It's great to hear that I could simplify the process and address your questions and concerns effectively. If there's anything more you need or any other questions arise, please feel free to reach out.
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    Will M
    Posted on October 18th, 2025 03:24 AM
    Caroline Groves has received a review with 5 star rating from Will M
    Reply from Caroline Groves
    October 1st, 2026 03:12 PM
    Will, thank you for giving me a 5-star rating. I'm glad to have been part of your experience with Flat Branch Home Loans.
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    Will M
    WICHITA FALLS, TX
    Posted on October 18th, 2025 03:24 AM
    She was very responsive and helpful with all of our questions and needs and is very professional
    Reply from Caroline Groves
    October 28th, 2025 01:57 PM
    I'm pleased to know that I could be responsive and helpful with your questions and needs. Ensuring a professional experience is my priority. If you have any more questions or need further assistance, feel free to contact me.
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    Chad B
    BURKBURNETT, TX
    Posted on October 17th, 2025 04:05 PM
    Caroline was so helpful and was always just a phone call away!
    Reply from Caroline Groves
    October 27th, 2025 04:07 PM
    I'm happy to hear that I could be of help when you needed it. If there are any other ways I can assist you, feel free to reach out at any time.
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    Lyman H
    WICHITA FALLS, TX
    Posted on October 16th, 2025 03:48 PM
    She was excellent in keeping me updated on the progress of the loan process, was always available to answer my questions.
    Reply from Caroline Groves
    October 16th, 2025 04:00 PM
    Thank you Lyman! It was an absolute pleasure to help you purchase your home.
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    Frances D H
    BURKBURNETT, TX
    Posted on October 16th, 2025 03:18 PM
    Caroline and her team are the best. They were very helpful and always there for questions
    Reply from Caroline Groves
    October 16th, 2025 04:01 PM
    Thank you so much! We were so excited to help you make this move. Wishing you nothing but the best in your new home.
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    Fallon S
    ARCHER CITY, TX
    Posted on October 14th, 2025 01:30 PM
    Caroline is just amazing!!! I have worked with her for many years, she is top notch!
    Reply from Caroline Groves
    October 16th, 2025 04:01 PM
    Thank you so much for this review! We have worked together over 10 years, and you are also top notch! Love working with you!
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    John B
    ARCHER CITY, TX
    Posted on October 13th, 2025 03:19 PM
    Caroline is great with communicating throughout the process and making sure everything is understood before moving forward. She has a great attitude and always willing to do the extra work that is needed to make sure things go smoothly. I will...
    read more
    Reply from Caroline Groves
    October 16th, 2025 04:02 PM
    Thank you, John! I appreciate you picking me as your loan officer and look forward to helping you and your family always!
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    Lynn H
    WICHITA FALLS, TX
    Posted on October 13th, 2025 02:12 AM
    Made everything easy to understand and always willing to answer my quest
    Reply from Caroline Groves
    October 16th, 2025 04:03 PM
    Thank you, Lynn! It was my absolute pleasure to help you with your home purchase!
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    Kaitlyn M
    WICHITA FALLS, TX
    Posted on October 11th, 2025 01:48 PM
    Caroline was great at communication and we felt so comfortable through the entire process!!!
    Reply from Caroline Groves
    October 16th, 2025 04:04 PM
    Thank you, Kaitlyn! You were great to work with, and it was a pleasure to help!
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
    • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
    • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149