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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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1 Star
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Reviews from Web
  • Encompass
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    Miranda M
    GRAHAM, TX
    Posted on November 18th, 2025 02:58 PM
    I worked with Caroline as the buyer’s agent, and she was fantastic. Her communication was quick, clear, and consistent, and she made the loan process so smooth for my clients. Professional, reliable, and great to work with. Highly recommend...
    read more
    Reply from Caroline Groves
    December 18th, 2025 03:00 PM
    Thank you for the recommendation, Miranda. I'm glad to hear that the communication and process went smoothly for your clients. Working with you as a buyer's agent was a pleasure, and I'm pleased we could ensure a seamless experience. If there's...
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    Andrew H
    Posted on November 15th, 2025 02:23 PM
    Thank you for making it a wonderful experience buying a home Caroline and her team was amazing!
    Reply from Caroline Groves
    September 17th, 2026 04:46 PM
    Andrew, I'm pleased to hear that buying a home with my team and me at Flat Branch Home Loans was a wonderful experience for you. Thank you for your kind words!
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    Andrew H
    GRAHAM, TX
    Posted on November 15th, 2025 02:23 PM
    Thank you very much
    Reply from Caroline Groves
    November 25th, 2025 02:24 PM
    I'm grateful for your thanks. If there's anything else you need or any questions arise, feel free to reach out.
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    Michael C
    Posted on November 11th, 2025 04:35 PM
    Amazing Home Purchase Experience with Caroline and FlatBranch!!
    Reply from Caroline Groves
    September 17th, 2026 04:47 PM
    Michael, I'm pleased to hear that you had a great home purchase experience with me and Flat Branch Home Loans. Your feedback is truly appreciated, and I'm glad I could assist you in the process.
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    Michael C
    BURKBURNETT, TX
    Posted on November 11th, 2025 04:34 PM
    Caroline and her Team were Amazing with every aspect of our Home Purchase .
    Reply from Caroline Groves
    November 21st, 2025 04:36 PM
    It's great to hear that you had a positive experience with my team and me during your home purchase. Your trust in us is truly appreciated. If you have any questions or need further assistance, please don't hesitate to get in touch.
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    Lacey D
    WICHITA FALLS, TX
    Posted on November 9th, 2025 08:44 PM
    Thank you for all your help!
    Reply from Caroline Groves
    November 19th, 2025 08:46 PM
    Your gratitude is much appreciated. If you ever need any further assistance, I'm here to help.
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    Jeffrey D
    WICHITA FALLS, TX
    Posted on November 4th, 2025 04:55 PM
    Great process all the way through. Even when she was out of the country she was on the ball. Highly recommended.
    Reply from Caroline Groves
    November 14th, 2025 04:57 PM
    It's wonderful to know that you found the process smooth and well-handled, even during my time out of the country. Your recommendation is truly valued. If you have any further questions or need assistance in the future, please reach out anytime....
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    Dlog R N
    Posted on November 2nd, 2025 02:04 AM
    Caroline worked hard to get our closing done on time. She was very easy to reach and quick to respond when we had questions. She was also very knowledgeable and easy to work with. I will be recommending her to everyone I know for their home...
    read more
    Reply from Caroline Groves
    September 17th, 2026 04:47 PM
    I'm grateful for your kind words, dlog, and I'm pleased to hear that you found me easy to reach and quick to respond. Ensuring a smooth closing process at Flat Branch Home Loans is always my priority, and I'm glad everything went well. Thank...
    read more
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    Derek B
    WICHITA FALLS, TX
    Posted on November 2nd, 2025 02:03 AM
    Caroline worked hard to get our closing done on time. She was very easy to reach and quick to respond when we had questions. She was also very knowledgeable and easy to work with. I will be recommending her to everyone I know for their home...
    read more
    Reply from Caroline Groves
    November 12th, 2025 01:52 PM
    I'm really pleased to hear that you appreciated my efforts in getting the closing done on time, and that you found me accessible and quick to respond. Your recommendation means a lot to me. If you have any more questions or need further assistance...
    read more
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    Colby S
    WICHITA FALLS, TX
    Posted on October 23rd, 2025 02:56 AM
    Great customer service!!!
    Reply from Caroline Groves
    November 3rd, 2025 05:19 PM
    Thank you for your kind words about my customer service. If there's any additional support you need, please don't hesitate to get in touch.
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
    • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
    • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149