Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Business Hours
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8:30 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Friendly and quick!
Reply from Caroline Groves
December 18th, 2025 02:43 PM
I'm glad to hear that you found the process friendly and quick, Susan. If you ever need any assistance in the future, feel free to reach out. Thanks for trusting me with your home loan needs at Flat Branch Home Loans!
Excellent communication, knowledgeable team, very professional. This is after more than one transaction with Caroline and her team.
Reply from Owner
December 23rd, 2025 09:19 PM
It was an honor to work with you again! Thank you so much for the five star review!
This is the second transaction I have done with Caroline. She and her team have been excellent, professional, and knowledgeable both times. Pleasure doing business with Caroline.
Reply from Caroline Groves
January 5th, 2026 03:53 PM
It's great to hear from you again, Ernie. I'm grateful for your repeat business and pleased to know that both transactions met your expectations. Working with you has been a pleasure, and if there's ever anything more you need assistance with,...
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Caroline truly gets the job done! She made a quick, smooth closing happen without a single issue. She’s incredibly informative, smart, and impressively efficient. With Caroline on your side, you can feel confident knowing you’re in excellent...
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Reply from Caroline Groves
January 2nd, 2026 08:11 PM
I'm pleased to hear that you had such a positive experience, Kathy. Ensuring a quick and smooth closing is always my goal, and I'm glad it went off without a hitch for you. If you have any questions or need further assistance down the line,...
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Caroline was most excellent to work with. She was so on top of things and kept things moving forward at the quick pace I needed. I was impressed with the care I received with the continual updates. I never had to call and ask what was going...
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Reply from Caroline Groves
September 17th, 2026 04:45 PM
Carmen, I'm pleased to hear you had such a positive experience working with me and the team at Flat Branch Home Loans. It's great that the app was helpful for document updates and that you felt well-informed throughout the process. Thank you...
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Caroline was most excellent to work with. She was so on top of things and kept things moving forward at the quick pace I needed. I was impressed with the care I received with the continual updates. I never had to call and ask what was going...
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Reply from Caroline Groves
December 15th, 2025 08:55 PM
Carmen, I'm pleased to hear that the process met your expectations and that you appreciated the regular updates. Knowing you found the pace and communication effective is important to me. It's great that the app was useful for you as well....
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Caroline was very helpful, easy to reach, and kept us well informed throughout the entire process.
Reply from Caroline Groves
December 8th, 2025 01:48 PM
I appreciate your positive feedback, Sean. It's great to know you felt well-informed and found it easy to reach me during the process. If you have any further questions or need assistance in the future, please don't hesitate to get in touch....
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Caroline Groves has received a review with 5 star rating from Endunamoo S A C
Reply from Caroline Groves
October 1st, 2026 03:13 PM
Thank you, Endunamoo, for the 5-star rating. I'm pleased that your experience with me at Flat Branch Home Loans was a positive one.
everything was smooth and communication was great
Reply from Caroline Groves
December 5th, 2025 10:05 PM
I'm glad to know that everything went smoothly and that you were satisfied with the communication, Andrew. Your feedback is important, and I'm here if you need any further assistance. Thank you for choosing to work with me at Flat Branch Home...
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I felt like Caroline and her team communicated everything that was happening and we're always so kind anytime we talked. It felt very easy and quick on my end! It couldn't have been a better process! So thankful!!
Reply from Caroline Groves
December 4th, 2025 04:15 PM
It's wonderful to hear that the process felt smooth and seamless for you, Erica. Your appreciation for the communication and kindness means a lot to me. If there's anything more I can assist you with in the future, I'm here to help. Thank you...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149