Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Business Hours
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8:30 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
very easy to work with and got me the best rate .
Reply from Caroline Groves
January 22nd, 2026 06:03 PM
I'm glad to hear that you found the process easy, Stephen. Securing the best rate for you was a priority, and it's fulfilling to know I could meet your expectations. If you need any further assistance, I'm here to help. Thank you for trusting...
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Caroline and her team were incredibly responsive and always willing to help. As first-time homebuyers, we had a lack of knowledge concerning the home-buying process. Not only was Caroline extremely understanding, but she made every effort to...
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Reply from Caroline Groves
January 19th, 2026 09:02 PM
It's wonderful to know that you felt supported as first-time homebuyers, Francesca. Making sure you felt reassured and informed throughout the process was my goal, and I'm glad my team and I could assist you effectively. If you have any further...
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She was very easy to work with and very knowledgeable in everything I asked !!!
Reply from Caroline Groves
January 12th, 2026 07:12 PM
I appreciate your kind words, Jerry. It's great to know that I was able to make the process easy and answer all your questions effectively. If there's anything else you need assistance with, don't hesitate to reach out. Thank you for choosing...
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Caroline was fast and efficient. Her proficiency and professionalism made for a stress free process and her responsiveness to communications or queries was greatly appreciated. we will be keeping our future needs with FB because of her court...
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Reply from Caroline Groves
January 8th, 2026 07:42 PM
I'm grateful for your feedback, Scott. It's rewarding to hear that the process was stress-free for you and that my responsiveness and professionalism made a difference. Thank you for choosing to continue with Flat Branch Home Loans in the future....
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Caroline Groves has received a review with 5 star rating from Yuliana C
Reply from Caroline Groves
September 17th, 2026 04:41 PM
Yuliana, thank you for the perfect rating. I'm glad to know that your experience with me at Flat Branch Home Loans was positive.
Very attentive , this was my first time buying a home and she made it so easy. I have heard nightmares about the underwriting process and we sailed smoothly through the process. Also, Sarah was amazing, very responsive during the process
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Reply from Caroline Groves
December 23rd, 2025 09:15 PM
Thank you so much for the 5 star review! It was an honor to help. We love Sarah on our team and I’m so glad the process was easy!
wonderful customer service
Reply from Caroline Groves
December 23rd, 2025 09:16 PM
Thank you for the five star review! It was an honor to help you with your home purchase.
Caroline was a rock star!!! She even answered questions for me when she was off work. She made the whole process so simple. She is so very friendly and professional. A+++++
Reply from Caroline Groves
December 23rd, 2025 09:16 PM
Thank you for the glowing review! It was an honor to help you with your home purchase!!
Caroline and her team are always awesome . They stay on top of everything and the communication if fantastic. I am kept updated every step of the way .
TEN STAR SERVICE
Reply from Caroline Groves
December 23rd, 2025 09:17 PM
Thank you for this amazing review! We feel that you and your team also provide 10 star service! We love to work with you!
Caroline Groves has received a review with 5 star rating from Mike M
Reply from Caroline Groves
September 17th, 2026 04:45 PM
Mike, thank you for your 5-star rating. I'm pleased to know your experience with me at Flat Branch Home Loans was so positive.
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149