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Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Caroline is awesome! She helped every step of the way guiding me on steps to take and helping me understand how the home buying process works. would definitely use her again if needed! thank you so much ❤️❤️
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Reply from Caroline Groves
February 16th, 2026 09:30 PM
It's great to hear that you found my guidance helpful throughout the home buying process, Mackenzy. I'm pleased I could assist you in understanding each step along the way. If you ever need help in the future, don't hesitate to reach out. Thank...
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Caroline was amazing! Always available for any questions or concerns we had and guided through the whole process!
Reply from Caroline Groves
February 13th, 2026 09:55 PM
I'm really pleased to know that you felt well-supported and guided throughout the entire process, Katelyn. Being available to address any questions or concerns you had was important to me. If there's anything else you need in the future, I'm...
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Flatbranch worked hard until the last day to get me the best interest rate possible.
Reply from Caroline Groves
February 13th, 2026 09:48 PM
Getting you the best interest rate possible was my goal, and I'm happy to hear that you felt I worked hard on your behalf until the very last day, Jimmy. If there’s ever anything more you need or questions that arise, please don't hesitate...
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Very helpful
Reply from Caroline Groves
February 12th, 2026 04:29 PM
I'm glad to hear you found my assistance helpful, Dustin. If there's anything else you need or any questions come up, please feel free to reach out. Thank you for choosing Flat Branch Home Loans.
Caroline Groves has received a review with 5 star rating from Debbie B
Reply from Caroline Groves
September 17th, 2026 04:40 PM
Debbie, thank you for the great rating! I'm pleased to know your experience with me at Flat Branch Home Loans was positive.
Very responsive and respectful .
Reply from Caroline Groves
February 12th, 2026 04:23 PM
It's wonderful to know that you found my responsiveness and respectfulness noteworthy, Deborah. Ensuring a respectful and efficient communication process is a priority for me. If there’s anything else you need or any questions arise, please...
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Caroline is always available to answer questions, assure clients, and keeps you updated each step
of the way during the loan process.
Reply from Caroline Groves
March 2nd, 2026 01:33 PM
I'm grateful for your feedback, Leigh. Knowing that my availability to answer questions and provide updates was helpful to you means a lot. If there's ever anything more I can do or if you have further queries, feel free to contact me anytime....
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Caroline did exactly what she said and on a timely matter. She is great to work with.
Reply from Caroline Groves
January 29th, 2026 04:22 PM
I'm pleased to hear that everything went as promised and in a timely manner, Fernando. Ensuring a smooth and reliable process is important to me, and I'm glad you found it easy to work together. If there's anything else you need in the future,...
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Caroline was amazing throughout the entire purchasing process. She was communicative, always willing to take a call, and very understanding while explaining key points with our purchase. She also ensured that our loan processing never stagnated...
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Reply from Caroline Groves
September 17th, 2026 04:44 PM
Shawn, I'm thankful for your kind words and am pleased that you had a positive experience with me during your home purchase. It's great to know that my communication and dedication helped keep the process on track. Thank you for choosing Flat...
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Caroline was very communicative and had no issues explaining the process to us along the way. She was very attentive throughout and ensured that processing never stagnated
Reply from Caroline Groves
January 26th, 2026 04:11 PM
I'm pleased to hear that communication was clear for you, Shawn. It's important to me that the process remains smooth and well-explained at every step. If there's anything else you need or more questions pop up in the future, feel free to get...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149