Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
We had an amazing experience! They were wonderful about answering questions promptly and thoroughly. All paperwork was processed immediately upon arrival. All staff was professional and extremely friendly! Would recommend them to anyone looking...
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Reply from Caroline Groves
March 9th, 2026 12:40 PM
It's great to hear that you had a positive experience, Keisha. Ensuring that all questions are answered promptly and the paperwork is handled efficiently is always a top priority for me. I'm pleased that you found the staff to be both professional...
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Ms. Groves and her team were excellent. They helped us with all the paperwork and made the entire process very smooth. My wife and I would definitely recommend them to our family and friends. Thank you for all your help!
Reply from Caroline Groves
March 6th, 2026 06:36 PM
Nicholas, I truly appreciate you taking the time to share your experience. I'm glad that we could assist with the paperwork and facilitate a smooth process for you and your wife. Your recommendation to family and friends is greatly valued....
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Caroline Groves has received a review with 5 star rating from Christie P
Reply from Caroline Groves
September 15th, 2026 08:54 PM
Christie, thank you for the 5-star rating. I'm glad to have been part of your experience with Flat Branch Home Loans.
Caroline was always available when we had questions. She was very on top of everything in the process.
Reply from Caroline Groves
March 5th, 2026 04:08 PM
Christie, I appreciate you taking the time to leave this review. It's important to me to be available and proactive throughout the process. If you need any further assistance or have more questions in the future, don't hesitate to reach out....
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Caroline Groves has received a review with 5 star rating from Curtis H
Reply from Caroline Groves
September 15th, 2026 08:51 PM
Curtis, thank you for the perfect rating! I'm glad to know you had a positive experience with Flat Branch Home Loans.
You were very quick with replys to any questions we had. Very good communucations. Very pleasant team to work with. Overall made us feel very confident in meeting our goals that led to this success. Thank you
Reply from Caroline Groves
March 2nd, 2026 02:52 PM
Curtis, I appreciate your feedback. It's great to know that my communication helped build your confidence throughout the process. If you ever have more questions or need assistance again, feel free to reach out. Thank you for choosing Flat...
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Caroline, I appreciate your professionalism and patience throughout this process. You answered my questions and kept it moving forward. I would gladly recommend you to my friends. Thank you!
Reply from Caroline Groves
September 15th, 2026 08:51 PM
Rodney, I'm grateful for your kind words and pleased to know that my professionalism and patience made a positive impact on your experience. It’s great to hear that I could assist you effectively and keep things moving forward with Flat Branch...
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Caroline you made the whole process so easy that I would happily recommend you and Flat Branch to all my friends and family. Thank you!
Reply from Caroline Groves
February 23rd, 2026 06:19 PM
I appreciate your kind words, Rodney. I'm glad to hear that the process was smooth for you. Your willingness to recommend me and Flat Branch Home Loans means a lot. If there's anything more I can do for you or your friends and family in the...
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Very easy to work with and Katelyn was a blessing for us.
Reply from Caroline Groves
February 20th, 2026 05:18 PM
Anthony, I'm glad you found the process easy, and it’s wonderful to hear that Katelyn made a positive difference for you. If there is anything else I can assist with, feel free to reach out. Thank you for being a part of Flat Branch Home Loans!...
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Caroline Groves has received a review with 5 star rating from Kenzy M
Reply from Caroline Groves
September 17th, 2026 04:41 PM
Kenzy, thank you for the perfect rating! I'm pleased to know you had a positive experience with me at Flat Branch Home Loans.
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149