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Carlos Velez

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San Diego State University
San Diego State University
At Ascend Mortgage Group, Carlos Velez leads with precision, passion, and purpose. With over a decade of experience in mortgage lending, Carlos has built a reputation for delivering clarity, confidence, and speed in every transaction. His ... Show More
Company Logo
San Diego State University
San Diego State University
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
92%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    H
    Hector A G
    San Antonio, TX
    Posted on January 21st, 2026 04:05 AM
    Everyone was very nice and informative... special shoutout to Marie She was awesome
    Reply from Carlos Velez
    January 29th, 2026 02:20 PM
    Hector, I appreciate your kind words about your experience. It's important to me that you found the team informative and supportive throughout the process. I'll certainly pass along your compliments to Marie. If there's anything more I can...
    read more
  • Encompass
    J
    Jeffery K L
    HOUSTON, TX
    Posted on December 23rd, 2025 05:27 PM
    Carlos , made the loan process so easy ! provided quick response Just pleasant to work with he also acknowledged Holidays
    Reply from Carlos Velez
    December 31st, 2025 05:28 PM
    I'm glad to hear that you found the loan process smooth and pleasant. I strive to be responsive and attentive, even during busy times like the holidays. Thank you for taking the time to share your positive experience. If you have any future...
    read more
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    P
    Pablo B
    San Antonio, TX
    Posted on December 8th, 2025 06:53 PM
    Carlos and his team managed our mortgage process extremely well. From the moment we contacted him, he always gave us the best advice, answered questions very quickly, was patient when we didn't understand something, and whenever he needed paperwork...
    read more
    Reply from Carlos Velez
    April 8th, 2026 07:23 PM
    Thank you for sharing your positive experience, Pablo. It's great to hear that the mortgage process was smooth and straightforward for you. I strive to provide clear communication and valuable advice, so I'm glad it was helpful. If there's...
    read more
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    Ana M C
    San Antonio, TX
    Posted on December 5th, 2025 04:45 PM
    We had an amazing experience. The process was smooth and easy . He always was available and ready to help.
    Reply from Carlos Velez
    April 8th, 2026 07:25 PM
    Thank you for the great feedback Ana. I truly appreciate it! Our goal is always to make the process smooth, simple, and stress-free, so I’m glad we delivered for you. If you ever need anything or know someone I can help, I’m always here!
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    M
    Marco R
    San Antonio, TX
    Posted on November 10th, 2025 08:56 PM
    Carlos is truly incredible! He is beyond helpful and extremley patient in answering all my questions. He is our go to and I won't go to anyone else! Im grateful to have found someone so trusting and the best in the biz! 100 out of 10!!!
    read more
    Reply from Carlos Velez
    April 8th, 2026 07:26 PM
    Wow thank you so much for the kind words! It truly means a lot. I’m grateful for the trust you placed in me and honored to be your go-to. Always here for you whenever you need anything!
  • Encompass
    A
    Armandina T T
    San Antonio, TX
    Posted on October 25th, 2025 03:17 PM
    The staff was very helpful. Marie went out of her way to help us stay on time with all the requirements. We didn't realize how much work went into having all things ready for closing. Thank you.
    Reply from Carlos Velez
    October 29th, 2025 03:51 PM
    We're pleased to hear that you found our staff helpful throughout the process, Armandina. Marie's dedication to assisting our clients is truly commendable, and we're glad she could support you in staying on track for your closing. We understand...
    read more
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    Nathan A B
    SAN ANTONIO, TX
    Posted on October 4th, 2025 04:18 PM
    Great communication!
    Reply from Carlos Velez
    October 7th, 2025 03:19 AM
    I appreciate your positive feedback on the communication, Nathan. It’s good to know that this aspect of the service met your expectations. If you have any further questions or need assistance, feel free to reach out to me directly.
  • Encompass
    A
    Alfonso O
    San Antonio, TX
    Posted on October 1st, 2025 11:38 PM
    Mr. Velez's help and knowledge was outstanding. He is also a very effective communicator. He answer all my question timely and thouroghly.
    Reply from Carlos Velez
    October 7th, 2025 03:19 AM
    I'm really pleased to hear that you found my help and communication effective, Alfonso. It's important to me that all your questions were answered thoroughly and promptly. Thank you for taking the time to share your feedback.
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    Alexandria N P
    San Antonio, TX
    Posted on October 14th, 2022 02:19 PM
    Everything from beginning to end was very seamless!
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    S
    SanJuana Z
    San Antonio, TX
    Posted on September 12th, 2022 01:15 PM
    Your services were exceptional in every aspect! Profesional knowledge coupled with excellent customer service. I felt guided and protected every step of the stressful process of getting approved.
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    About
    At Ascend Mortgage Group, Carlos Velez leads with precision, passion, and purpose. With over a decade of experience in mortgage lending, Carlos has built a reputation for delivering clarity, confidence, and speed in every transaction. His philosophy is simple: education first, pressure never. Every client deserves a clear path, a smooth process, and a loan strategy that supports their long-term goals. From first-time buyers to seasoned investors, Carlos and his team design tailored mortgage solutions that help families move forward — not just into a new home, but into a stronger financial position. Driven by growth and community, Carlos has shaped Ascend into a trusted local brand known for innovation, transparency, and relationships that last long after closing. Outside the office, Carlos is a proud father of two one currently attending Texas A&M University and another in high school, both continuing the family’s drive for excellence. When he’s not cheering them on, he’s often training for his next cycling race, exploring new destinations, or building relationships with local agents and entrepreneurs who share his passion for progress. “Our mission at Ascend is simple — empower clients, elevate partnerships, and bring momentum to every move.”
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Education
    • San Diego State University
      San Diego State University logo
    Positions
    • Synergy One Lending - Branch Manager
      Aug 1st, 2025 - Current
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1999

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Texas
    • Colorado
    • Florida
    • View All
    Hobbies
    • cycling
    • running
    • gravel racing
    Disclaimer
    Synergy One Lending, Inc., NMLS 1907235 | www.nmlsconsumeraccess.org | 610 W. Ash Street, Suite 1505, San Diego, CA 92101 | (888) 995-1256 | State required licensing information: AZ BK #1006787; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Act and the California Financing Law license; GA Residential Mortgage Licensee #70829; KS Mortgage Company License #MC.0025627 and KS Supervised Loan License #SL.0026885; MA Mortgage Lender/Broker License #MC1907235; NV Mortgage Company License #5186; Licensed by the N.J. Department of Banking and Insurance; OH Registration #RM.804609.000; Rhode Island Licensed Lender and Broker. Not affiliated with any government agency. All Loans are subject to underwriting approval. Terms and Conditions apply. Subject to change without notice. Equal Housing Opportunity. • https://s1l.com/privacy-policy/ • https://s1l.com/licensing/ • https://www.nmlsconsumeraccess.org/Enti-tyDetails.aspx/COMPANY/1907235