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Carlos Velez

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San Diego State University
San Diego State University
At Ascend Mortgage Group, Carlos Velez leads with precision, passion, and purpose. With over a decade of experience in mortgage lending, Carlos has built a reputation for delivering clarity, confidence, and speed in every transaction. His ...... Show More
Company Logo
San Diego State University
San Diego State University
Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
Overall Ratings
4.86
(79)
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Reviews from Web
  • 5.0
    Encompass
    A
    Andrea L
    NEW BRAUNFELS, TX
    Posted on May 23rd, 2026 02:29 AM
    Carlos was consistently very responsive and thorough throughout the entire process
  • 5.0
    google
    D
    Diana G
    Posted on May 18th, 2026 12:56 PM
    Carlos Velez has received a review with 5 star rating from Diana G
  • 5.0
    Encompass
    F
    Fernando G
    Seguin, TX
    Posted on May 18th, 2026 12:56 PM
    Constan conversatio, quick return calls. Made process very easy.
  • 5.0
    Encompass
    M
    Michael D H
    San Antonio, TX
    Posted on March 25th, 2026 03:00 AM
    Carlos and his team were quick to respond to questions, and we had a lot! He was patient and explained the terms and options to us clearly, at our level. He was transparent about what would best suit us. I could not recommend his services enough....
    read more
    Reply from Carlos Velez
    April 2nd, 2026 02:56 PM
    I'm grateful for your kind words, Michael. It's rewarding to know that you found my approach patient and transparent. It's important to me that you felt supported and well-informed throughout the process. If you ever need further assistance...
    read more
  • 5.0
    Encompass
    C
    Cedric D
    San Antonio, TX
    Posted on March 21st, 2026 04:48 PM
    His communication and his commitment to make the deal happens make him great to work with.
    Reply from Carlos Velez
    April 8th, 2026 07:22 PM
    Thank you for sharing your thoughts, Cedric. I'm glad to hear that my communication and commitment made a positive impact on your experience. If there's anything more I can do to help you or if you have any questions in the future, please feel...
    read more
  • 5.0
    Encompass
    J
    John T M
    SAN ANTONIO, TX
    Posted on March 4th, 2026 02:10 PM
    Great service for
    Reply from Carlos Velez
    March 12th, 2026 02:11 PM
    I appreciate your positive feedback, John. I'm glad to hear that you had a great experience with the service. If you ever need further assistance or have any questions, please don't hesitate to reach out.
  • 5.0
    Encompass
    E
    Elizabeth G
    San Antonio, TX
    Posted on January 21st, 2026 04:11 AM
    Everyone was really great with us .... Marie was so great and really explained everything very thoroughly and made the process so easy for us
    Reply from Carlos Velez
    January 29th, 2026 06:23 PM
    I'm pleased to hear that you had a smooth experience and felt well-supported throughout the process, Elizabeth. Marie's thoroughness and ability to make things easier are truly valuable, and I'll make sure she hears your kind words. If you...
    read more
  • 5.0
    Encompass
    H
    Hector A G
    San Antonio, TX
    Posted on January 21st, 2026 04:05 AM
    Everyone was very nice and informative... special shoutout to Marie She was awesome
    Reply from Carlos Velez
    January 29th, 2026 02:20 PM
    Hector, I appreciate your kind words about your experience. It's important to me that you found the team informative and supportive throughout the process. I'll certainly pass along your compliments to Marie. If there's anything more I can...
    read more
  • 5.0
    Encompass
    J
    Jeffery K L
    HOUSTON, TX
    Posted on December 23rd, 2025 05:27 PM
    Carlos , made the loan process so easy ! provided quick response Just pleasant to work with he also acknowledged Holidays
    Reply from Carlos Velez
    December 31st, 2025 05:28 PM
    I'm glad to hear that you found the loan process smooth and pleasant. I strive to be responsive and attentive, even during busy times like the holidays. Thank you for taking the time to share your positive experience. If you have any future...
    read more
  • 5.0
    Encompass
    P
    Pablo B
    San Antonio, TX
    Posted on December 8th, 2025 06:53 PM
    Carlos and his team managed our mortgage process extremely well. From the moment we contacted him, he always gave us the best advice, answered questions very quickly, was patient when we didn't understand something, and whenever he needed paperwork...
    read more
    Reply from Carlos Velez
    April 8th, 2026 07:23 PM
    Thank you for sharing your positive experience, Pablo. It's great to hear that the mortgage process was smooth and straightforward for you. I strive to provide clear communication and valuable advice, so I'm glad it was helpful. If there's...
    read more
  • 10 of 79
    About
    At Ascend Mortgage Group, Carlos Velez leads with precision, passion, and purpose. With over a decade of experience in mortgage lending, Carlos has built a reputation for delivering clarity, confidence, and speed in every transaction. His philosophy is simple: education first, pressure never. Every client deserves a clear path, a smooth process, and a loan strategy that supports their long-term goals. From first-time buyers to seasoned investors, Carlos and his team design tailored mortgage solutions that help families move forward — not just into a new home, but into a stronger financial position. Driven by growth and community, Carlos has shaped Ascend into a trusted local brand known for innovation, transparency, and relationships that last long after closing. Outside the office, Carlos is a proud father of two one currently attending Texas A&M University and another in high school, both continuing the family’s drive for excellence. When he’s not cheering them on, he’s often training for his next cycling race, exploring new destinations, or building relationships with local agents and entrepreneurs who share his passion for progress. “Our mission at Ascend is simple — empower clients, elevate partnerships, and bring momentum to every move.”
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    216
    /850
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    Education
    • San Diego State University
      San Diego State University logo
    Positions
    • Synergy One Lending - Branch Manager
      Aug 1st, 2025 - Current
    Addresses and Serving Areas

    Year Started

    1999

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Texas
    • Colorado
    • Florida
    • View All
    Hobbies
    • cycling
    • running
    • gravel racing
    Disclaimer
    Synergy One Lending, Inc., NMLS 1907235 | www.nmlsconsumeraccess.org | 610 W. Ash Street, Suite 1505, San Diego, CA 92101 | (888) 995-1256 | State required licensing information: AZ BK #1006787; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Act and the California Financing Law license; GA Residential Mortgage Licensee #70829; KS Mortgage Company License #MC.0025627 and KS Supervised Loan License #SL.0026885; MA Mortgage Lender/Broker License #MC1907235; NV Mortgage Company License #5186; Licensed by the N.J. Department of Banking and Insurance; OH Registration #RM.804609.000; Rhode Island Licensed Lender and Broker. Not affiliated with any government agency. All Loans are subject to underwriting approval. Terms and Conditions apply. Subject to change without notice. Equal Housing Opportunity. • https://s1l.com/privacy-policy/ • https://s1l.com/licensing/ • https://www.nmlsconsumeraccess.org/Enti-tyDetails.aspx/COMPANY/1907235