Experience.com
Carlos Velez's Cover Image
C

Carlos Velez

ClaimedPro
Company Logo
San Diego State University
San Diego State University
At Ascend Mortgage Group, Carlos Velez leads with precision, passion, and purpose. With over a decade of experience in mortgage lending, Carlos has built a reputation for delivering clarity, confidence, and speed in every transaction. His ...... Show More
Company Logo
San Diego State University
San Diego State University
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
Overall Ratings
4.86
(84)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 4.0
    Encompass
    B
    Brent N
    San Antonio, TX
    Posted on June 9th, 2026 03:07 PM
    The loan we were able to get was great! The best we found. Carlos was great initially and Marie was very helpful through the process. Especially on our closing day when we had problems.
    Reply from Carlos Velez
    June 17th, 2026 03:07 PM
    Brent, I'm pleased to hear that you found a great loan option through us. It's good to know that both Marie and I could assist you, especially on your closing day. If there's anything else you need, please feel free to reach out.
  • 5.0
    google
    D
    Destani V
    Posted on June 5th, 2026 04:21 PM
    Highly recommend!
    Reply from Owner
    June 15th, 2026 07:49 PM
    Thank you, Destani, for your kind recommendation. I'm pleased to know you had a positive experience. If you ever need further assistance, feel free to reach out.
  • 5.0
    Encompass
    D
    Destani R V
    SAN ANTONIO, TX
    Posted on June 5th, 2026 04:20 PM
    Carlos made this process very easy and was his communication with us was top tier. We had an amazing experience.
    Reply from Carlos Velez
    June 15th, 2026 08:59 PM
    Destani, I'm happy to hear that you found the process easy and appreciated the communication. Thank you for sharing your wonderful experience with me. If you ever need anything else, please feel free to reach out.
  • 5.0
    google
    A
    Abraham V
    Posted on June 5th, 2026 03:20 PM
    We did everything remote and carlos made everything very easy and seamless! The app was a perfect companion to assist in our home buying process
    Reply from Owner
    June 15th, 2026 01:52 PM
    Abraham, I appreciate your feedback. I'm glad the remote process was easy and seamless for you and that the app was a helpful companion in your home buying journey. If you have any other questions or need further assistance, please feel free...
    read more
  • 5.0
    Encompass
    A
    Abraham M V
    SAN ANTONIO, TX
    Posted on June 5th, 2026 03:20 PM
    We did everything remote and carlos made everything very easy and seamless! The app was a perfect companion to assist in our home buying process
    Reply from Carlos Velez
    June 15th, 2026 01:45 PM
    Abraham, thank you for sharing your experience. I'm glad to know that the remote process was smooth and that the app was helpful in your home buying journey. If you have any further questions or need assistance, feel free to reach out.
  • 5.0
    Encompass
    A
    Andrea L
    NEW BRAUNFELS, TX
    Posted on May 23rd, 2026 02:29 AM
    Carlos was consistently very responsive and thorough throughout the entire process
    Reply from Carlos Velez
    June 1st, 2026 06:36 PM
    Andrea, I appreciate your kind feedback. I'm glad to hear that my responsiveness and thoroughness made a positive impact on your experience. If there's anything else I can assist you with, please don't hesitate to reach out.
  • 5.0
    google
    D
    Diana G
    Posted on May 18th, 2026 12:56 PM
    Carlos Velez has received a review with 5 star rating from Diana G
    Reply from Owner
    May 26th, 2026 01:16 PM
    Thank you for the positive rating, Diana. I'm glad to know you had a good experience with my services. If you ever have any questions or need further assistance, feel free to reach out.
  • 5.0
    Encompass
    F
    Fernando G
    Seguin, TX
    Posted on May 18th, 2026 12:56 PM
    Constan conversatio, quick return calls. Made process very easy.
    Reply from Carlos Velez
    May 26th, 2026 02:54 PM
    Gracias por tus amables palabras, Fernando. Me complace saber que encontraste el proceso fácil gracias a la comunicación constante y las llamadas rápidas. Si necesitas más asistencia o tienes alguna pregunta, no dudes en contactarme.
  • 5.0
    Encompass
    M
    Michael D H
    San Antonio, TX
    Posted on March 25th, 2026 03:00 AM
    Carlos and his team were quick to respond to questions, and we had a lot! He was patient and explained the terms and options to us clearly, at our level. He was transparent about what would best suit us. I could not recommend his services enough....
    read more
    Reply from Carlos Velez
    April 2nd, 2026 02:56 PM
    I'm grateful for your kind words, Michael. It's rewarding to know that you found my approach patient and transparent. It's important to me that you felt supported and well-informed throughout the process. If you ever need further assistance...
    read more
  • 5.0
    Encompass
    C
    Cedric D
    San Antonio, TX
    Posted on March 21st, 2026 04:48 PM
    His communication and his commitment to make the deal happens make him great to work with.
    Reply from Carlos Velez
    April 8th, 2026 07:22 PM
    Thank you for sharing your thoughts, Cedric. I'm glad to hear that my communication and commitment made a positive impact on your experience. If there's anything more I can do to help you or if you have any questions in the future, please feel...
    read more
  • 10 of 84
    About
    At Ascend Mortgage Group, Carlos Velez leads with precision, passion, and purpose. With over a decade of experience in mortgage lending, Carlos has built a reputation for delivering clarity, confidence, and speed in every transaction. His philosophy is simple: education first, pressure never. Every client deserves a clear path, a smooth process, and a loan strategy that supports their long-term goals. From first-time buyers to seasoned investors, Carlos and his team design tailored mortgage solutions that help families move forward — not just into a new home, but into a stronger financial position. Driven by growth and community, Carlos has shaped Ascend into a trusted local brand known for innovation, transparency, and relationships that last long after closing. Outside the office, Carlos is a proud father of two one currently attending Texas A&M University and another in high school, both continuing the family’s drive for excellence. When he’s not cheering them on, he’s often training for his next cycling race, exploring new destinations, or building relationships with local agents and entrepreneurs who share his passion for progress. “Our mission at Ascend is simple — empower clients, elevate partnerships, and bring momentum to every move.”
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    235
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Education
    • San Diego State University
      San Diego State University logo
    Positions
    • Synergy One Lending - Branch Manager
      Aug 1st, 2025 - Current
    Addresses and Serving Areas

    Year Started

    1999

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Texas
    • Colorado
    • Florida
    • View All
    Hobbies
    • cycling
    • running
    • gravel racing
    Disclaimer
    Synergy One Lending, Inc., NMLS 1907235 | www.nmlsconsumeraccess.org | 610 W. Ash Street, Suite 1505, San Diego, CA 92101 | (888) 995-1256 | State required licensing information: AZ BK #1006787; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Act and the California Financing Law license; GA Residential Mortgage Licensee #70829; KS Mortgage Company License #MC.0025627 and KS Supervised Loan License #SL.0026885; MA Mortgage Lender/Broker License #MC1907235; NV Mortgage Company License #5186; Licensed by the N.J. Department of Banking and Insurance; OH Registration #RM.804609.000; Rhode Island Licensed Lender and Broker. Not affiliated with any government agency. All Loans are subject to underwriting approval. Terms and Conditions apply. Subject to change without notice. Equal Housing Opportunity. • https://s1l.com/privacy-policy/ • https://s1l.com/licensing/ • https://www.nmlsconsumeraccess.org/Enti-tyDetails.aspx/COMPANY/1907235