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Carlos Flores at CrossCountry Mortgage
Originating Branch Manager | NMLS #238306

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Carlos Flores was professional and attentive throughout our entire loan process. His service was greatly appreciated.
Reply from Carlos Flores
May 6th, 2025 06:44 PM
We are thrilled to hear about your positive experience with Carlos Flores. At CrossCountry Mortgage, LLC, we strive to provide professional and attentive service to all our clients. Thank you for sharing your feedback, and we appreciate your...
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Excellent experience. Carlos was professional, accessible and very attentive throughout our loan process. Highly recommended.
Reply from Owner
September 29th, 2025 12:00 AM
Thanks for the kind words Armando. My pleasure in helping with your financing.
Carlos is stellar and always a great resourc.
Reply from Carlos Flores
May 2nd, 2025 12:30 PM
I'm thrilled to hear that you find me to be a stellar resource, Joshua. It was a pleasure working with you, and I am here to assist whenever you need. Thank you for your kind words.
Thank you Carlos and your team, your and your team's experience and professionalism really shone through. I really feel I got the best mortgage deal available.
Reply from Carlos Flores
April 6th, 2025 06:02 PM
I'm thrilled to hear that you feel you received the best mortgage deal, Oscar. It was a pleasure to assist you, and I'm grateful for your kind words regarding our team's professionalism and expertise. Thank you for choosing CrossCountry Mortgage,...
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Carlos was very patient and very attentive to any needs that occurred. I appreciate his determination of making sure we were approved and all our needs were met ! Thank you Carlos I would recommend again and again .
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Reply from Carlos Flores
March 13th, 2025 07:01 PM
A big thank you to you and your dad for being patient through the process. Lots of twists and turns but glad we were able to make it happen for you.
All questions answed in a timely manner. Felt comfortable throughout the whole process. Staff was very thorough and patient.
Reply from Carlos Flores
February 26th, 2025 01:50 AM
Saul, I'm truly grateful for your positive feedback. It means a lot to know that you felt comfortable and well-informed throughout the process. My team and I always strive to provide thorough and patient service, and I'm thrilled that we could...
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Working with Carlos at Cross Country Mortgage has been a fantastic experience! As a Transaction Coordinator for a real estate team, I appreciate having a lender who is proactive, communicative, and truly invested in helping our client succeed....
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Reply from Carlos Flores
February 26th, 2025 07:03 PM
Thank you so much for your wonderful review, Stacy! It's great to hear that Carlos provided such exceptional service and support throughout the home financing process. We strive to offer proactive and communicative service, and knowing that...
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As a new agent sending my clients to a lender can be scary as it is something new for myself and them. Well I am so satisfied and blown away by the AMAZING service Carlos provides. He has helped my clients feel at ease while they get ready...
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Reply from Carlos Flores
January 31st, 2025 05:42 PM
Chelsea, thank you for the kind words. I look forward in helping you grown in your new career and helping your clients with their home financing 😊
Carlos assisted us in purchasing a home many years ago, he was honest and straight foward, he helped us qualify for a loan after escrow fell through with another lender, I will always recommend his services to anyone looking to purchase their...
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Reply from Owner
September 29th, 2025 12:00 AM
Thank you for the kind words. We just helped another first time buyer close on their loan just yesterday after the previous lender dropped the ball and almost cost them their dream home. :-)
2nd time with carlos top notch would use him again
Reply from Carlos Flores
December 12th, 2024 09:21 AM
Thank you for the glowing review, Gregory! It's always a pleasure to work with you and I'm thrilled to hear that your experience with CrossCountry Mortgage was a positive one for the second time. I look forward to assisting you with your mortgage...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Marine Corps League Detachement 1360
- Covina Chamber of Commerce
- KCBS BBQ Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 238306
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Awards
Achievements
- 32 Years in the Mortgage Industy
Hobbies
- BBQ Cooking
- Cooking
- Hiking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095