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Carlos Flores at CrossCountry Mortgage

Name: Carlos Flores at CrossCountry Mortgage
Address: 100 N Citrus Street, Suite 340, West Covina, California, 91791
Telephone: +1-626-991-0036
Rating: 4.96

Originating Branch Manager | NMLS #238306

4.96

(136)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 650-7644

West Covina, CA

https://www.crosscountrymortgage.com/west-covina-ca-8004/carlos-flores?marketing_campaign=00898

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

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4.96

(136)

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5 Star

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Carlos Flores at CrossCountry Mortgage has received a review with 5 star rating from G B

Reply from Owner

September 29th, 2025 12:00 AM

Thanks Greg! Hope you’re enjoying your new home

Carlos and his team were great to work with! They explained everything very clearly at even step of the loan process. They were kind, patient, and professiona. I woukd recommend working with the .

Reply from Carlos Flores

December 4th, 2024 06:41 PM

Thank you, Anasylvia, for your stellar rating and positive feedback. Your recommendation means a lot to us. It's great to know our efforts to explain and guide you through every step of the loan process were appreciated. We strive to maintain...

Carlos and his team were amazing at keeping me informed theiugh the entire process. Not only was he and his team available for any questions, but always made me feel heard. very pleasant experience during a stressful time. Thank yo, Carlos...

Reply from Carlos Flores

December 4th, 2024 06:37 PM

Thank you for your stellar review, Ada! We're thrilled to hear that Carlos Flores and his team at CrossCountry Mortgage, LLC provided you with excellent service and kept you informed throughout the entire process. We understand how stressful...

Carlos and his team went above and beyond to help us through the most stressful process. My questions were always answered, and I always felt heard. He and his team are very kind and knowledgeable. Highly recommend him! Kudos to JZ (realtor)...

Reply from Owner

September 29th, 2025 12:00 AM

Thank you for the kind words Ada :-) Always here to help you and your friends and family.

Great team work made this transaction a breeze

Reply from Carlos Flores

November 5th, 2024 02:35 PM

I'm thrilled to hear that you found our teamwork at CrossCountry Mortgage, LLC effective and that your transaction went smoothly, Leticia. It's always our aim to make the process as seamless as possible for our clients. Thanks for the 5-star...

GREAT! GREAT

Reply from Carlos Flores

November 2nd, 2024 02:36 PM

I'm absolutely thrilled to hear that you had such a positive experience, Shawn! It was a pleasure working with you on your mortgage needs. Remember, I'm here if you need assistance in the future. Be well and take care! - Carlos Flores, CrossCountry...

Carlos and his team were always prompt in their service, including timely follow-ups, questions, and doubts in the loan process. I felt like he really cared about our goal of becoming a homeowner. I would definitely work with him and his team...

Reply from Carlos Flores

October 29th, 2024 04:48 AM

Hi Desiree, I'm so thrilled to hear about your positive experience with me and my team at CrossCountry Mortgage, LLC. It was an honor to assist you with your home purchase and we're glad we could help address all your questions and concerns...

Carlos will help you own a home. He was always prompt in answering my questions and resolving doubts. His team was also as responsive and courteous when they needed additional information to get my loan fully approved. I will be using Carlos'...

Great customer service and great experience in buying a home

Reply from Carlos Flores

October 27th, 2024 05:34 PM

I'm thrilled to hear that you had a great experience with your home purchase, Ronnie! Your positive feedback means a lot to me. It's rewarding to know that my customer service was appreciated. I hope you're settling in well to your new home...

They are so amazing. Carlos was the best representative in the world. He finished our loan the way we needed according to our budget when no one else could. They are especially great with first time home buyers.

Reply from Owner

September 29th, 2025 12:00 AM

Thanks for the kind words Ronnie. I really appreciate you choosing me for your first home purchase and look forward in the future in helping you and your family and friends. Enjoy your new home!

51–60 of 136

About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans