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Carlos Flores at CrossCountry Mortgage

Name: Carlos Flores at CrossCountry Mortgage
Address: 100 N Citrus Street, Suite 340, West Covina, California, 91791
Telephone: +1-626-991-0036
Rating: 4.96

Originating Branch Manager | NMLS #238306

4.96

(146)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 650-7644

West Covina, CA

https://www.crosscountrymortgage.com/west-covina-ca-8004/carlos-flores?marketing_campaign=00898

Location & Business Hours

Business Hours

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

Sat

closed

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4.96

(146)

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Carlos never disappoints! Can count on him to get the deal closed. Great communication throughout the process and never have any surprises. No stress transaction every time!

Reply from Carlos Flores

November 11th, 2026 04:07 PM

Marisol, I'm glad to hear that you find my communication helpful and that the process with me at CrossCountry Mortgage has been stress-free. Your trust in my ability to close deals smoothly means a lot to me.

This is the third mortgage loan we've gone through Carlos, and he has really helped us through this process and will always be our number one choice when looking for a mortgage / refinance.

Reply from Carlos Flores

November 9th, 2026 05:48 PM

Ray, I'm grateful for your continued trust in me for your mortgage needs. It's great to know that I've been able to assist you effectively through each process. At CrossCountry Mortgage, I'm always here to help whenever you need support with...

Carlos is highly professional and knowledgeable. He treats you like family and ensures a smooth process. His calm demeanor and reassurance are top-notch service. He deserves a 10/10 rating and should be the employee of the year.

Reply from Carlos Flores

October 30th, 2026 07:20 PM

Roger, I'm grateful for your thoughtful words. It's wonderful to hear that you felt like family and experienced a smooth process with me at CrossCountry Mortgage, LLC. Your recognition of my efforts means a lot, and I'm pleased to have provided...

Carlos is an exceptionally professional and knowledgeable individual. He treats you like family and ensures a seamless process. His calm demeanor and reassuring nature are truly top-notch service. He deserves a perfect 10/10 rating and should...

Reply from Owner

October 29th, 2026 12:00 AM

Thanks Roger! Happy to make it happen, especially for a fellow Marine veteran. Semper Fi !

Carlos Flores did a phenomenal job helping me get my loan approved from start to finish! He was professional, knowledgeable, dedicated, and always willing to go the extra mile to make sure everything went smoothly. He guided me through the...

Reply from Carlos Flores

October 20th, 2026 07:20 PM

Eric, it was a pleasure helping a fellow Marine veteran. I'm glad we were able to step in and get your loan to the finish line. Always here to help. Semper Fi

It was exchallant experience overall working with Carlos and team. This is my 2nd loan with Carlos. Nothing but positive experience.

Reply from Carlos Flores

October 15th, 2026 02:35 AM

Thank you Rao for give us the opportunity in helping you with your new home purchase again. It means a lot to us to have return clients. Enjoy your new beautiful home.

Poor communication.

Reply from Carlos Flores

October 5th, 2026 06:01 PM

Clarence, we're sorry to hear about your experience with communication. I made it a point to communicate with you as I received information and unfortunately, there were many times we didn't have any news on a daily basis.

Veru helpful and patient throughout the process and with our questions

Reply from Carlos Flores

September 26th, 2026 10:46 PM

Thank you Marcela for giving us the opportunity. It was many months in the making but so glad you and your family found the perfect home!

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans