Experience Logo
Carlos Flores at CrossCountry Mortgage's Cover Image
Carlos Flores at CrossCountry Mortgage - Originating Branch Manager | NMLS #238306 in West Covina, CA
Top 5%

Carlos Flores at CrossCountry Mortgage

ClaimedPro

Originating Branch Manager | NMLS #238306

4.97
(90)
Company Logo
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi...... Show More
Company Logo
Location & Business Hours
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed
Overall Ratings
4.97
(90)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    TotalExpert
    M
    Miguel R
    Victorville, CA
    Posted on May 6th, 2026 11:30 PM
    Because make me feel secure and a good hands
    Reply from Carlos Flores
    May 14th, 2026 05:46 PM
    Miguel, I'm pleased to hear that you felt secure and in good hands throughout the process. Ensuring that my clients feel comfortable is a top priority for me. If there's anything more I can assist you with, please let me know.
  • 5.0
    TotalExpert
    A
    Ana L
    San Diego, CA
    Posted on April 30th, 2026 04:16 PM
    Your team is the BEST from the BEST!
    Reply from Carlos Flores
    May 7th, 2026 04:16 PM
    Ana, I appreciate your kind words about my team and me. It's appreciated to know you had such a positive experience with us. If there's anything more we can do for you, don't hesitate to reach out.
  • 5.0
    TotalExpert
    E
    Eleanor M
    San Jacinto, CA
    Posted on April 12th, 2026 07:59 PM
    The team helped make this as stress free as possible and was always available to answer my questions through the process
    Reply from Carlos Flores
    April 20th, 2026 07:19 PM
    I'm happy to know that the team and I could make the process stress-free for you, Eleanor. Being available to answer your questions is something I prioritize, and I'm grateful for your trust in us. If there's anything else you need, please...
    read more
  • 5.0
    TotalExpert
    T
    Teresa K
    San Bernardino, CA
    Posted on April 9th, 2026 03:48 AM
    Carlos communicates well and cares for the customer! There were no daylays in the process of completing the transacion! Carlos had all details under full control!
    Reply from Carlos Flores
    April 16th, 2026 06:09 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    TotalExpert
    J
    Julio P
    Menifee, CA
    Posted on February 28th, 2026 07:19 AM
    Carlos it was great working with you.I appreciate your honesty, efficiency and professionalism
    Reply from Carlos Flores
    March 3rd, 2026 06:24 PM
    Thank you Julio. Always a pleasure helping veterans. I appreciate you giving us the opportunity. Semper Fi!
  • 5.0
    TotalExpert
    J
    James W
    La Verne, CA
    Posted on February 13th, 2026 03:03 PM
    Great Job Carlos
    Reply from Carlos Flores
    February 20th, 2026 03:04 PM
    It was great working with you. Thanks again for putting your trust in us.
  • 4.75
    TotalExpert
    E
    Erika O
    Rancho Cucamonga, CA
    Posted on February 11th, 2026 01:32 AM
    Great experience from start to finish. The refinancing process was smooth and easy
    Reply from Carlos Flores
    March 3rd, 2026 06:25 PM
    We appreciate your feedback, Erika. Thank you for giving us the opportunity in helping you with your home financing again.
  • 5.0
    TotalExpert
    S
    Stephen K
    Burbank, CA
    Posted on December 9th, 2025 08:22 PM
    you were able to get docs signed while I was traveling.
    Reply from Carlos Flores
    December 16th, 2025 08:22 PM
    I'm glad I could assist in getting the documents signed while you were on the move, Stephen. It’s important to me to provide flexible and convenient service for all my clients. If there's anything else you need, feel free to reach out.
  • 4.25
    TotalExpert
    V
    Vicente S
    Los Angeles, CA
    Posted on December 4th, 2025 03:39 PM
    Even though the process took a long time, the results were well worth it. the Originating Branch Manager kept us informed, and followed up during the process.
  • 5.0
    TotalExpert
    M
    Margarita G
    San Bernardino, CA
    Posted on December 1st, 2025 09:16 PM
    Carlos and his team have been a pleasure to work with. Helping us with the purchase of our first home couldn’t have gone any smoother with his help. He was always responsive, patient, and incredibly knowledgeable, guiding us through every step...
    read more
    Reply from Carlos Flores
    December 1st, 2025 11:52 PM
    Thank you for your kind words Maggie. It was a pleasure helping you with your first home purchase. I'm glad we were able to make it happen for you and Pedro. Enjoy your home and make many great memories!
  • 10 of 90
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    642
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • Marine Corps League Detachement 1360
    • Covina Chamber of Commerce
    • KCBS BBQ Association
    • View All
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 238306
    Gallery
    Carlos Flores at CrossCountry Mortgage - Gallery Photo
    Carlos Flores at CrossCountry Mortgage - Gallery Photo
    Carlos Flores at CrossCountry Mortgage - Gallery Photo
    Carlos Flores at CrossCountry Mortgage - Gallery Photo
    Videos
    Achievements
    • 32 Years in the Mortgage Industy
    Hobbies
    • BBQ Cooking
    • Cooking
    • Hiking
    • View All
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS