

Top 5%
Carlos Flores at CrossCountry Mortgage
Originating Branch Manager | NMLS #238306

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi...... Show More
Location & Business Hours
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed
View all days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Because make me feel secure and a good hands
Reply from Carlos Flores
May 14th, 2026 05:46 PM
Miguel, I'm pleased to hear that you felt secure and in good hands throughout the process. Ensuring that my clients feel comfortable is a top priority for me. If there's anything more I can assist you with, please let me know.
Your team is the BEST from the BEST!
Reply from Carlos Flores
May 7th, 2026 04:16 PM
Ana, I appreciate your kind words about my team and me. It's appreciated to know you had such a positive experience with us. If there's anything more we can do for you, don't hesitate to reach out.
The team helped make this as stress free as possible and was always available to answer my questions through the process
Reply from Carlos Flores
April 20th, 2026 07:19 PM
I'm happy to know that the team and I could make the process stress-free for you, Eleanor. Being available to answer your questions is something I prioritize, and I'm grateful for your trust in us. If there's anything else you need, please...
read more
Carlos communicates well and cares for the customer! There were no daylays in the process of completing the transacion! Carlos had all details under full control!
Reply from Carlos Flores
April 16th, 2026 06:09 PM
I enjoyed working with you. Thanks for the great feedback.
Carlos it was great working with you.I appreciate your honesty, efficiency and professionalism
Reply from Carlos Flores
March 3rd, 2026 06:24 PM
Thank you Julio. Always a pleasure helping veterans. I appreciate you giving us the opportunity.
Semper Fi!
Great Job Carlos
Reply from Carlos Flores
February 20th, 2026 03:04 PM
It was great working with you. Thanks again for putting your trust in us.
Great experience from start to finish. The refinancing process was smooth and easy
Reply from Carlos Flores
March 3rd, 2026 06:25 PM
We appreciate your feedback, Erika. Thank you for giving us the opportunity in helping you with your home financing again.
you were able to get docs signed while I was traveling.
Reply from Carlos Flores
December 16th, 2025 08:22 PM
I'm glad I could assist in getting the documents signed while you were on the move, Stephen. It’s important to me to provide flexible and convenient service for all my clients. If there's anything else you need, feel free to reach out.
Even though the process took a long time, the results were well worth it. the Originating Branch Manager kept us informed, and followed up during the process.
Carlos and his team have been a pleasure to work with. Helping us with the purchase of our first home couldn’t have gone any smoother with his help. He was always responsive, patient, and incredibly knowledgeable, guiding us through every step...
read more
Reply from Carlos Flores
December 1st, 2025 11:52 PM
Thank you for your kind words Maggie. It was a pleasure helping you with your first home purchase. I'm glad we were able to make it happen for you and Pedro. Enjoy your home and make many great memories!
10 of 90
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
642
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Marine Corps League Detachement 1360
- Covina Chamber of Commerce
- KCBS BBQ Association
View All
Addresses and Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 238306
Gallery




Videos
Awards
Achievements
- 32 Years in the Mortgage Industy
Hobbies
- BBQ Cooking
- Cooking
- Hiking
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095
