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Carlos Flores at CrossCountry Mortgage
Originating Branch Manager | NMLS #238306

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Carlos was extremely helpful, we really appreciate his hard work. We will highly recommend this company if we come across anyone that needs help in the future. We are very happy with your service. Thank you all that you have done for us. Mr...
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Hassle free no games no gimmicks no bs
Reply from Carlos Flores
June 17th, 2026 08:33 PM
Robert, I'm glad to hear that your experience was straightforward and hassle-free. It's important to me to provide a genuine process without any gimmicks. If there's anything else you need, feel free to reach out.
Because make me feel secure and a good hands
Reply from Carlos Flores
May 14th, 2026 05:46 PM
Miguel, I'm pleased to hear that you felt secure and in good hands throughout the process. Ensuring that my clients feel comfortable is a top priority for me. If there's anything more I can assist you with, please let me know.
Your team is the BEST from the BEST!
Reply from Carlos Flores
May 7th, 2026 04:16 PM
Ana, I appreciate your kind words about my team and me. It's appreciated to know you had such a positive experience with us. If there's anything more we can do for you, don't hesitate to reach out.
The team helped make this as stress free as possible and was always available to answer my questions through the process
Reply from Carlos Flores
April 20th, 2026 07:19 PM
I'm happy to know that the team and I could make the process stress-free for you, Eleanor. Being available to answer your questions is something I prioritize, and I'm grateful for your trust in us. If there's anything else you need, please...
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Carlos communicates well and cares for the customer! There were no daylays in the process of completing the transacion! Carlos had all details under full control!
Reply from Carlos Flores
April 16th, 2026 06:09 PM
I enjoyed working with you. Thanks for the great feedback.
Carlos it was great working with you.I appreciate your honesty, efficiency and professionalism
Reply from Carlos Flores
March 3rd, 2026 06:24 PM
Thank you Julio. Always a pleasure helping veterans. I appreciate you giving us the opportunity.
Semper Fi!
Great Job Carlos
Reply from Carlos Flores
February 20th, 2026 03:04 PM
It was great working with you. Thanks again for putting your trust in us.
Great experience from start to finish. The refinancing process was smooth and easy
Reply from Carlos Flores
March 3rd, 2026 06:25 PM
We appreciate your feedback, Erika. Thank you for giving us the opportunity in helping you with your home financing again.
you were able to get docs signed while I was traveling.
Reply from Carlos Flores
December 16th, 2025 08:22 PM
I'm glad I could assist in getting the documents signed while you were on the move, Stephen. It’s important to me to provide flexible and convenient service for all my clients. If there's anything else you need, feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Search Rank ScoreLearn More →
650
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Memberships
- Marine Corps League Detachement 1360
- Covina Chamber of Commerce
- KCBS BBQ Association
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Addresses and Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 238306
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Awards
Achievements
- 32 Years in the Mortgage Industy
Hobbies
- BBQ Cooking
- Cooking
- Hiking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095
