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Carlos Flores at CrossCountry Mortgage - Originating Branch Manager | NMLS #238306 in West Covina, CA
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Carlos Flores at CrossCountry Mortgage

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Originating Branch Manager | NMLS #238306

4.97
(95)
Company Logo
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi...... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Overall Ratings
4.97
(95)
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Reviews from Web
  • 5.0
    TotalExpert
    K
    Kim M
    Saint Charles, MO
    Posted on July 3rd, 2026 11:09 PM
    Great communication and updates throughout the process. Great working with Carlos !
  • 5.0
    TotalExpert
    J
    Jose S
    Chino, CA
    Posted on July 3rd, 2026 02:27 PM
    Carlos and his team consistently keep me up to date and I completely enjoy that someone always answers the phone when I call.. I will continue doing repeat business with Carlos!
    Reply from Carlos Flores
    July 10th, 2026 02:28 PM
    Jose, I appreciate your feedback and am pleased to hear you feel well-informed and supported by my team. It's great to know that our communication and availability meet your expectations. Looking forward to continuing our work together!
  • 5.0
    TotalExpert
    E
    Eliseo H
    Fontana, CA
    Posted on June 18th, 2026 03:06 AM
    Excellent service
    Reply from Carlos Flores
    June 25th, 2026 07:29 PM
    Thank you, Eliseo, for your kind words. I'm pleased to know you found the service excellent. If there's anything else I can assist you with, feel free to reach out.
  • 5.0
    TotalExpert
    L
    Lori S
    Glendora, CA
    Posted on June 10th, 2026 11:53 PM
    Carlos was extremely helpful, we really appreciate his hard work. We will highly recommend this company if we come across anyone that needs help in the future. We are very happy with your service. Thank you all that you have done for us. Mr...
    read more
    Reply from Carlos Flores
    June 18th, 2026 04:08 PM
    Lori, I'm grateful for your kind words and the recommendation. It's wonderful to know that you and Mr. Serrano are happy with the service I provided. If you ever need further assistance, please feel free to reach out.
  • 5.0
    TotalExpert
    R
    Robert S
    Glendora, CA
    Posted on June 10th, 2026 08:32 PM
    Hassle free no games no gimmicks no bs
    Reply from Carlos Flores
    June 17th, 2026 08:33 PM
    Robert, I'm glad to hear that your experience was straightforward and hassle-free. It's important to me to provide a genuine process without any gimmicks. If there's anything else you need, feel free to reach out.
  • 5.0
    TotalExpert
    M
    Miguel R
    Victorville, CA
    Posted on May 6th, 2026 11:30 PM
    Because make me feel secure and a good hands
    Reply from Carlos Flores
    May 14th, 2026 05:46 PM
    Miguel, I'm pleased to hear that you felt secure and in good hands throughout the process. Ensuring that my clients feel comfortable is a top priority for me. If there's anything more I can assist you with, please let me know.
  • 5.0
    TotalExpert
    A
    Ana L
    San Diego, CA
    Posted on April 30th, 2026 04:16 PM
    Your team is the BEST from the BEST!
    Reply from Carlos Flores
    May 7th, 2026 04:16 PM
    Ana, I appreciate your kind words about my team and me. It's appreciated to know you had such a positive experience with us. If there's anything more we can do for you, don't hesitate to reach out.
  • 5.0
    TotalExpert
    E
    Eleanor M
    San Jacinto, CA
    Posted on April 12th, 2026 07:59 PM
    The team helped make this as stress free as possible and was always available to answer my questions through the process
    Reply from Carlos Flores
    April 20th, 2026 07:19 PM
    I'm happy to know that the team and I could make the process stress-free for you, Eleanor. Being available to answer your questions is something I prioritize, and I'm grateful for your trust in us. If there's anything else you need, please...
    read more
  • 5.0
    TotalExpert
    T
    Teresa K
    San Bernardino, CA
    Posted on April 9th, 2026 03:48 AM
    Carlos communicates well and cares for the customer! There were no daylays in the process of completing the transacion! Carlos had all details under full control!
    Reply from Carlos Flores
    April 16th, 2026 06:09 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    TotalExpert
    J
    Julio P
    Menifee, CA
    Posted on February 28th, 2026 07:19 AM
    Carlos it was great working with you.I appreciate your honesty, efficiency and professionalism
    Reply from Carlos Flores
    March 3rd, 2026 06:24 PM
    Thank you Julio. Always a pleasure helping veterans. I appreciate you giving us the opportunity. Semper Fi!
  • 10 of 95
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    644
    /850
    Search Rank Score
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    Memberships
    • Marine Corps League Detachement 1360
    • Covina Chamber of Commerce
    • KCBS BBQ Association
    • View All
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 238306
    Gallery
    Carlos Flores at CrossCountry Mortgage - Gallery Photo
    Carlos Flores at CrossCountry Mortgage - Gallery Photo
    Carlos Flores at CrossCountry Mortgage - Gallery Photo
    Carlos Flores at CrossCountry Mortgage - Gallery Photo
    Videos
    Achievements
    • 32 Years in the Mortgage Industy
    Hobbies
    • BBQ Cooking
    • Cooking
    • Hiking
    • View All
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS