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Carlos Flores at CrossCountry Mortgage

Name: Carlos Flores at CrossCountry Mortgage
Address: 100 N Citrus Street, Suite 340, West Covina, California, 91791
Telephone: +1-626-991-0036
Rating: 4.96

Originating Branch Manager | NMLS #238306

4.96

(136)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 650-7644

West Covina, CA

https://www.crosscountrymortgage.com/west-covina-ca-8004/carlos-flores?marketing_campaign=00898

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

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4.96

(136)

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5 Star

98%

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I am extremely grateful to Carlos and the people around him for their help over the years with the house and other things. God bless them.

Reply from Carlos Flores

December 1st, 2025 05:53 PM

Thank you Efren. We're very happy we were able to help you again with your financing. Wishing you and your family the best.

Carlos and team consistently ROCK IT w ease, communication, and follow-thru (not to mention knowledge). Having Carlos as a partner means I get to focus on being a Realtor and not having to guide a lender on what to do/not to do. Same goes for...

Reply from Carlos Flores

November 27th, 2025 03:06 PM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

Carlos Flores at CrossCountry Mortgage has received a review with 5 star rating from Jon M

I had the honor to have Carlos and his staff with the purchase of my new home about a year and a half ago and just help me with my refinance, they made the process so easy and explained in details what the next steps were. They were all very...

Reply from Carlos Flores

November 6th, 2025 09:32 PM

It's wonderful to hear that Carlos and his team provided you with such a smooth experience during both your home purchase and refinance. We appreciate your kind words about their professionalism and expertise. Your recommendation means a lot...

My loan officer provided me with clear information and instructions. I’ve learned a lot from him through both the buying and refinancing processes. My recommendation is that it would be helpful if the loan company provided a translator.

Reply from Carlos Flores

November 6th, 2025 09:33 PM

We appreciate your feedback, Chanlida. It's great to hear that you found the information and guidance from your loan officer beneficial throughout your buying and refinancing journeys. Your suggestion about providing a translator is valuable,...

Carlos was amanzing!! Carlos and his team made the process so smooth. Thank you for everything

Reply from Carlos Flores

August 26th, 2025 07:12 PM

Thank you Sandra. So glad we could help you with your home loan. Always here to help!

Carlos was always professional and available when we needed him. Thank you for taking care of our needs. E

Reply from Carlos Flores

July 15th, 2025 04:29 PM

Thank you for your review, Erick. We're delighted to hear that Carlos was able to meet your needs with professionalism and availability. Ensuring our clients feel supported and taken care of is very important to us. We're grateful for your...

Working with Carlos and his team was such a smooth and stress-free experience. From the beginning, the team was super helpful, easy to talk to, and always quick to answer my questions. They really took the time to explain everything in simple...

Reply from Carlos Flores

July 8th, 2025 04:20 PM

Thank you for sharing your experience, Jacqueline. We're so happy for you and your family. Our goal is always to ensure our clients feel informed and supported, so we truly appreciate your kind feedback. Please let us know if there's anything...

incredibly thourough and informative. We had a flawless experience thanks to Carlos!

Reply from Carlos Flores

July 8th, 2025 04:18 PM

We're grateful for your feedback, Jazmin. We strive in ensuring our clients have a seamless process is a top priority. Thank you for sharing your experience with us! Enjoy that beautiful pool !!

We had a great experience, the team made the entire process smooth, transparent, and stress-free from start to finish. Thank you!

Reply from Carlos Flores

June 5th, 2025 09:47 PM

I'm thrilled to hear that you had a great experience and found the process smooth and stress-free. It was a pleasure working with you, and I appreciate your kind words. Thank you for your feedback!

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans