Top 5%
Carlos Flores at CrossCountry Mortgage
Originating Branch Manager | NMLS #238306
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Carlos did amazing job in prompt qualifying of the referred customer. All details were fully under his control and all were taken care of. Closing happened exactly as planned without any problems or delays. Carlos is surly THE BEST!
Reply from Owner
June 29th, 2026 12:00 AM
Thank you for your review Teresa. Always a pleasure helping your clients with their home financing. It's great working with a true professional like yourself.
Carlos it was great working with you.I appreciate your honesty, efficiency and professionalism
Reply from Carlos Flores
March 3rd, 2026 06:24 PM
Thank you Julio. Always a pleasure helping veterans. I appreciate you giving us the opportunity.
Semper Fi!
Great Job Carlos
Reply from Carlos Flores
February 20th, 2026 03:04 PM
It was great working with you. Thanks again for putting your trust in us.
Great service, quick response. Communicates with escrow, buyer, and seller.
Great experience from start to finish. The refinancing process was smooth and easy
Reply from Carlos Flores
March 3rd, 2026 06:25 PM
We appreciate your feedback, Erika. Thank you for giving us the opportunity in helping you with your home financing again.
you were able to get docs signed while I was traveling.
Reply from Carlos Flores
December 16th, 2025 08:22 PM
I'm glad I could assist in getting the documents signed while you were on the move, Stephen. It’s important to me to provide flexible and convenient service for all my clients. If there's anything else you need, feel free to reach out.
Carlos Flores at CrossCountry Mortgage has received a review with 5 star rating from Stephen K
Even though the process took a long time, the results were well worth it. the Originating Branch Manager kept us informed, and followed up during the process.
Carlos and his team have been a pleasure to work with. Helping us with the purchase of our first home couldn’t have gone any smoother with his help. He was always responsive, patient, and incredibly knowledgeable, guiding us through every step...
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Reply from Carlos Flores
December 1st, 2025 11:52 PM
Thank you for your kind words Maggie. It was a pleasure helping you with your first home purchase. I'm glad we were able to make it happen for you and Pedro. Enjoy your home and make many great memories!
Dear Carlos and Team,
I wanted to express my sincere appreciation for your support. You consistently answered all my calls and made what could have been a very stressful time feel easy and manageable.
Reply from Carlos Flores
December 1st, 2025 04:38 PM
It's great to hear about your experience, Rodrigo. I'm glad I could assist you and help make the process more manageable. Consistent communication is something I prioritize, so I'm pleased that it made a positive impact during your journey....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in West Covina, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #238306 | Branch NMLS #2013845
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Marine Corps League Detachement 1360
- Covina Chamber of Commerce
- KCBS BBQ Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 238306
Gallery
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Awards
Achievements
- 32 Years in the Mortgage Industy
Hobbies
- BBQ Cooking
- Cooking
- Hiking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095