Carlene Marie Shannon | Mortgage Loan Origina...
Mortgage Loan Originator - NMLS# 403116
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered through... Show More
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Reviews from Web
I am a Real Estate Agent and I have recommended Carlene to my Clients often over the past several years and she always met our expectations. She is always available to answer Clients questions and concerns, and to guide them through the approval...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you so much, Sharon, for this glowing review. It's always been a pleasure working with you and your clients, providing guidance and answers to your questions, and ensuring a smooth approval process. It was an honor to assist you with...
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Thank you Carlene and team!
Carlene and her team were great. I was Clear to close 20 days after contract was signed! I am a RE agent and I have recommended Carlene often over the past several years with confidence that she would bring my clients to closing. My personal...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm overjoyed to hear such positive feedback, Sharon! It's always our aim to expedite the process and make it as seamless as possible. Knowing we were able to do that for you, especially as a trusted RE agent, means a lot. I'm glad we could...
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Carlene was very professional and communicated well. Very happy!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm truly pleased to hear that you're happy with the service you received, Erica. Your feedback means a lot to me. I take pride in ensuring clear communication and professionalism in all my dealings at Guild Mortgage. Your satisfaction is my...
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I am someone who likes to be very in the know and understand how numbers are generated, caveats, etc. I think for my own preference I would have preferred more than less- I had issues providing bank statements and had to send multiple things...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you for bringing this issue to our attention. We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future. Our team will be in touch shortly to discuss and...
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Carlene was so helpful answering all of our questions as first time home buyers
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm delighted to hear that you had a positive experience with your first home buying process, Matthew. It was a pleasure to assist you with your questions and make the process smooth for you. Your feedback motivates me to continue providing...
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Keeping everyone up to date on a trying transaction.
Carlene was very pleasant and professional and worked seamlessly with the rest of my team to close on time, really appreciate how prompt she is too with replying to our emails.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you so much for your kind words, Terence. I'm delighted you found the loan purchase process with Guild Mortgage to be seamless and timely. I strive to provide prompt and professional service to all my clients. I'm glad I met your expectations...
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Quick and efficient! Cleared to close in less than a month….amazing!!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm thrilled to hear that you had a positive experience, Karen! It's always my goal to provide a quick and efficient service. I'm glad we could get everything sorted out for your purchase in less than a month. Thanks for the 5-star rating!...
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Home owner!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you so much for the five-star review, Gary! I'm thrilled to hear that you're now a homeowner. It was a pleasure working with you on your purchase through Guild Mortgage. Your feedback truly means a lot! Looking forward to possibly assisting...
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About
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Carlene is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, her goal is to find not just any loan, but the perfect one for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Memberships
- NMLS
- Realtor Association of Pioneer Valley
- Mid-State Realtor Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- 403116
Achievements
- Servicing Mortgage Clients since 1999
Hobbies
- Travel
- Foodie
- Wine Tasting
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Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.