Carlene Marie Shannon | Mortgage Loan Origina...
Mortgage Loan Originator - NMLS# 403116
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered through... Show More
Location & Business Hours
Business Hours
Wed
closed
Thu
closed
Fri
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Carlene and Jessica made this experience fantastic, helping any way they could and sending me any documents I needed.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm thrilled to hear about your positive experience, Joseph! It was indeed a pleasure helping you with your purchase. Jessica and I are always ready to assist in any way possible. We're glad we could provide you with all the necessary documents...
read more
Carlene and Jessica were excellent as always. From first intro to buyer up until closing, communication was constant, quick, and friendly. Highly recommend!
Carlene is the best. I love proving to my clients that I can call her 24/7 and she has picked up the phone 100% of the time.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm thrilled to hear that you've had such a positive experience, Matt. It's always my goal to be accessible and reliable, especially in an industry where timing is everything. I'm so glad to know that I've been able to meet and exceed your...
read more
Very easy to work with and on top of their gane
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you for the glowing review, Steven. It's fantastic to hear that you had a seamless experience with us at Guild Mortgage. We always strive to be on top of our game, especially when it comes to facilitating purchases, so it's rewarding...
read more
Carlene and Jessica were a pleasure to work with, answered all of my questions, shared knowledge of CT-specific assistance programs, and got us a mortgage package that worked for us. We were concerned and anxious going into the underwriting...
read more
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you so much, Ryan, for your kind words and for choosing Guild Mortgage for your purchase. I'm thrilled to hear that Jessica and I could alleviate your concerns and guide you through the underwriting process with ease. Your satisfaction...
read more
I have had several very successful transactions with Carlene. She is truly one of the best in the business!!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you so much for your kind words, Sharon. I'm thrilled to hear that you're satisfied with our transactions. My ultimate goal is to provide the best service possible, and your feedback is a great encouragement. I look forward to assisting...
read more
Carlene and Jessica were phenomenal through the whole refinance process! They were timely and made everything seamless! We had a horrible experience with another bank, so we were thrilled that they were able to make it such an easy experience...
read more
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm incredibly grateful for your kind words, Jacqueline! I'm thrilled to hear that you found our refinance process with Guild Mortgage to be seamless and efficient. Jessica and I strive to provide the best service possible to our clients, and...
read more
I called Carlene about a refi about 8 weeks after starting the process with the bank that I currently hold accounts with. The process with them, (M&T) was Horrible. After explaining my situation to Carlene, we started the process with Guild....
read more
Carlene and her team were exceptional with communication and streamlined the process for myself and the buyers without any hiccups along the way. They were fantastic.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm sincerely delighted to hear you had a positive experience with us at Guild Mortgage, Brittany. Our team always strives to provide exceptional service and effective communication for a smooth loan process. Your kind words and the fantastic...
read more
Very positive experience. Carlene was very knowledgeable and helpful. She stayed in constant communication with myself and husband to make sure we had the documentation we needed to complete the mortgage process.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm so pleased to hear that you had a positive experience working with me at Guild Mortgage, Tonya. It's always my goal to provide knowledgeable and helpful service, and I'm glad I was able to keep you and your husband informed throughout the...
read more
91–100 of 227
About
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Carlene is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, her goal is to find not just any loan, but the perfect one for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- NMLS
- Realtor Association of Pioneer Valley
- Mid-State Realtor Association
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- 403116
Achievements
- Servicing Mortgage Clients since 1999
Hobbies
- Travel
- Foodie
- Wine Tasting
View All
Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.