Carlene Marie Shannon | Mortgage Loan Origina...
Mortgage Loan Originator - NMLS# 403116
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered through... Show More
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Reviews from Web
Carlene and team were very professional and knowledgeable. Leading to a seamless process to a successful closing.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm thrilled to hear that you found the process seamless and successful, Sandra! Your kind words truly mean a lot to me and my team at Guild Mortgage. We strive to provide professional and knowledgeable service while making purchasing a home...
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Carlene went above and beyond to get us our home - working collaboratively to get us over the finish line helped our family move forward!
Everyone at Guild was very polite and professional. Being my first time buying, the team made the house buying process very easy for me. I would definitely use Guild in the future and refer to friends and family.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm thrilled to hear that you had such a positive experience with Guild Mortgage, Andrew! As a first-time home buyer, the process can be intimidating, and I'm glad we could help make it easier for you. Your kind words and recommendation mean...
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communication
Client was unresponsive and Carlene and underwriter gave the needed resuscitation to get my very close friend, the slug, to closing. Pulling teeth to get him to reply, comply.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm so pleased to hear that you had a positive experience, Gary! It can certainly be tricky when things don't go as smoothly as planned, but I'm glad to know that we were able to get everything back on track for your friend's purchase. At Guild...
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Carlene and Jessica were very helpful and provided great service!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm thrilled to hear that you had a positive experience with us, Amber! It was a pleasure assisting you with your loan purchase. Your kind words about me and Jessica are greatly appreciated. We strive to provide top-notch service at Guild Mortgage...
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Carlene and Jessica helped walk me through the process of purchasing my first home. They were attentive and answered any and all of my questions.
Carlene was fantastic! So easy and quick to communicate with. She was on top of everything and got us our quick closing date. Thank you so much!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Hey Jenni, I'm thrilled to hear your positive feedback and that you were satisfied with the service you received! It's always my goal to ensure a smooth and quick process for all my clients. I'm glad I could assist with your purchase and secure...
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Carlene is a true professional, extremely well knowledged, and always looks for the clients best interest Most importantly, consistent communication with all parties.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm thrilled to hear your positive feedback, Tiziana! Your kind words about my professionalism and knowledge truly mean a lot. Ensuring consistent communication and the best interest of my clients is always my foremost priority. I'm delighted...
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The support I received from Carlene and Jessica was exactly what we needed to feel supported and valued throughout the home buying process. From day1, Carlene exhibited her first class customer commitment and was a positive bright light in...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Nicholas, I'm thrilled to hear about your positive experience with us at Guild Mortgage. It's always our aim to offer top-notch support throughout the home buying process, making every customer feel valued and supported. We strive to be that...
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About
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Carlene is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, her goal is to find not just any loan, but the perfect one for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Memberships
- NMLS
- Realtor Association of Pioneer Valley
- Mid-State Realtor Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- 403116
Achievements
- Servicing Mortgage Clients since 1999
Hobbies
- Travel
- Foodie
- Wine Tasting
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Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.