

Carlene Marie Shannon | Mortgage Loan Origina...
Mortgage Loan Originator - NMLS# 403116

Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered through... Show More
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Reviews from Web
We are first time buyers and this process was handled for us quickly and efficiently!
Carlene was attentive , always kept the communication line open, and always found a solution to every bump in the road .
Thanks for your excellent help with my home purchase
Everything was great - up until the last day when the processor couldn't get the closing documents to the closing table. Buyer had to drive down to the attorney a second time!
Reply from Carlene Marie Shannon
July 17th, 2026 01:34 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Profession and personal character that strives to be informative and supportive.
Reply from Carlene Marie Shannon
July 16th, 2026 07:49 PM
Margaret, I appreciate your recognition of my professionalism and dedication to being informative and supportive. It's great to know that my approach resonated with you. If there's anything else you need, please feel free to reach out.
Clear and consistent communication.
Responded promptly to our questions.
Reply from Carlene Marie Shannon
July 15th, 2026 07:01 PM
Thank you for highlighting the clear and consistent communication, Gina. I'm pleased that my prompt responses were helpful to you. If you have any more questions or need further assistance, please feel free to reach out.
Knowledgeable and supportive throughout the buying and selling process.
Reply from Carlene Marie Shannon
July 13th, 2026 01:52 PM
Thank you for your kind words, Mason. I'm glad to hear that you found my support and knowledge helpful during the buying and selling process. If you have any more questions or need assistance in the future, please don't hesitate to reach out....
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Carlene was always available to help. Our house purchase was a difficult process, from the sellers side, Carlene worked through all of the issues with us. She is amazing
Reply from Carlene Marie Shannon | Mortgage Lo...
June 2nd, 2026 02:10 PM
You did a great job Jennifer hanging in there and getting your family the PERFECT home!! It was a pleasure to help you and I wish you all much happiness in your home!!
Carlene guided us through the process step by step . She is Accomadating , Attentive & Knowledge . Highly Recommended!
Reply from Carlene Marie Shannon | Mortgage Lo...
May 24th, 2026 03:28 PM
Thanks so much Krista!! You guys were fantastic to work with :)
Carlene was a pleasure to work with and she is very good at what she does. Everything was well explained throughout the process and it was very simple to do everything through E-sign. I would reccomend Carlene to anyone asking about getting...
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Reply from Carlene Marie Shannon | Mortgage Lo...
May 23rd, 2026 04:54 PM
THANK YOU Steve! It was such a pleasure and honor to help you and Krista!! Wishing you so much happiness in your new home!!
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About
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Carlene is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, her goal is to find not just any loan, but the perfect one for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Memberships
- NMLS
- Realtor Association of Pioneer Valley
- Mid-State Realtor Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- 403116
Achievements
- Servicing Mortgage Clients since 1999
Hobbies
- Travel
- Foodie
- Wine Tasting
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Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.