

Carlene Marie Shannon | Mortgage Loan Origina...
Mortgage Loan Originator - NMLS# 403116

Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered through... Show More
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Reviews from Web
The process was smooth and swift. Everyone was pleasant, and the turnaround response was quick.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm pleased to hear that you found the process smooth and swift, Lisa. It's great to know that the quick response and pleasant interactions made a positive impact on your experience. If you need any further assistance, I'm here to help.
Everyone involved was beyond kind and easy to talk to making things easy to understand!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm glad to hear that you found the interaction pleasant and the explanations clear, Tyler. Making the process easy to understand is something I strive for. If there's anything else you'd like to discuss or need further assistance with, I'm...
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communication, smoothness from beginning to end!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
It was great working with you. Thanks again for putting your trust in us.
Carline was very quick and a provided a smart solution.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
It's great to know that you appreciated the quick and smart solutions I provided, Kledi. If you have any further questions or if there's anything else I can assist with, don't hesitate to reach out.
Carlene was very commucicative throughout the whole process. Everything was thouroughly communicatied to me client, which is priceless dealing with first-time homebuyers. My client was very satisfied with the lending side of the transaction,...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
I was seeking expertise that I lacked prior exposure to. Carlene not only guided me but also introduced me to a product I hadn’t even known existed. Thanks to her direction, I achieved a positive outcome that I probably wouldn't have discovered...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm grateful for your kind words, John. It's rewarding to know I could help introduce you to new options and contribute to a positive outcome. If you have any more questions or need further assistance, please feel free to reach out.
Working with Carlene made the process seamless. She had the answers to all my questions and even answered some before I asked them.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm pleased to hear that you found the process seamless, Edward. It's always my aim to make sure you're well-informed and comfortable every step of the way. If there's anything else you need or any more questions arise, I'm here to help.
I have a house now
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm happy to hear that you've got a house now, Megan. If you ever need any further assistance or have questions about anything, feel free to reach out. Congratulations!
Always communicating and clarifying all steps of the process.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
It was great working with you. Thanks again for putting your trust in us.
Responsive, timely and pleasant communications
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I appreciate your feedback, Tami. It's great to hear that you found the communication responsive and pleasant. If there's anything more you need or any questions arise, please don't hesitate to get in touch.
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About
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Carlene is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, her goal is to find not just any loan, but the perfect one for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Memberships
- NMLS
- Realtor Association of Pioneer Valley
- Mid-State Realtor Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- 403116
Achievements
- Servicing Mortgage Clients since 1999
Hobbies
- Travel
- Foodie
- Wine Tasting
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Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.