Carlene Marie Shannon | Mortgage Loan Origina...
Mortgage Loan Originator - NMLS# 403116
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered through... Show More
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Reviews from Web
Once again, Carlene hit it out of the park for my Buyer! She was patient and took the time to explain the process step by step, always available whether it was during normal work hours, nights, weekends and even holidays. She made my first-time...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you so much for your kind words, Sue. I'm glad to know that I could support your buyer and make the process comfortable for them. Your trust in me means a lot, and I'm looking forward to many more successful closings together in the future....
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you, Cassandra, for your positive feedback. I'm glad to hear that you had a good experience. If there's anything else I can do for you, please feel free to reach out.
Answered questions clearly. Responded promptly.
It seems there was a clear relationship with my realtor and attorney made communication seems smooth amongst them all.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Your observation on the communication within the team is much appreciated, Jay. Establishing a strong relationship with your realtor and attorney is crucial, and I'm glad it contributed to a seamless experience for you. If there’s anything...
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Carlene was extremely helpful and timely. She also available to answer my questions anytime I had them. Carlene made the process so smooth and easy and took a lot of the stress out of buying a home. Rob also was a big help. What a great team!...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Elizabeth, thank you for sharing your experience. I'm glad that I could be there to assist and make the home buying process easier for you. It's great to know that both Rob and I could support you effectively. Your recommendation is truly appreciated,...
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Carlene is very knowledgeable, professional and friendly. She does a great job communicating with both her clients and their Realtors ensuring that everyone is on the same page toward getting the deal done. Happy to recommend!
excellent listening skills, Highly organized, anticipates the needs of clients. Generous service attitude and attentuon to details!!!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
James, I appreciate your feedback on my listening skills and attention to detail. Anticipating client needs and providing a high level of service are priorities for me, so it's great to hear that reflected in your experience. If there's anything...
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Carlene is very responsive, knows the home market and programs, and always tells the truth, even if it's not in her best interest. Got my client her dream home with the Cash2Keys program. Definitely couldn't have done it without her. Thank...
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Christina, I appreciate your thoughtful words. I'm glad I could assist in securing your client's dream home with the Cash2Keys program. If there's anything else you need, please don't hesitate to reach out.
Carlene's knowledge, understanding, patience, swift responses and integrity helped to make the process of buying my condo a smooth transition . i highly recommend Carlene and her team!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you for your kind words, Patricia. I'm pleased that my knowledge and approach helped make your condo purchase a smooth process. Your recommendation means a lot to me. If you have any further questions or need assistance in the future,...
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Carlene and Rob were excellent to work with. Any questions were answered quickly and correctly to help me with the mortgage process. I will recommend them them to anyone who I know that needs a mortgage. Thanks for all your help in this process....
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Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I appreciate your kind words, Eva. I'm pleased to hear that both Rob and I could assist you effectively throughout the mortgage process. Ensuring that your questions were addressed promptly was important to me. Thank you for considering recommending...
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About
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Carlene is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, her goal is to find not just any loan, but the perfect one for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Memberships
- NMLS
- Realtor Association of Pioneer Valley
- Mid-State Realtor Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- 403116
Achievements
- Servicing Mortgage Clients since 1999
Hobbies
- Travel
- Foodie
- Wine Tasting
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Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.