Carlene Marie Shannon | Mortgage Loan Origina...
Mortgage Loan Originator - NMLS# 403116
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered through... Show More
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Wed
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Reviews from Web
Carlene was tesponsive responsive and very helpful helping us through the process.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Catherine, I'm glad to know that my responsiveness and assistance were helpful to you during the process. Thank you for sharing your experience with me.
Carlene was very responsive and worked diligently to complete the tasks at hand. I would recommend her to any of my clients.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
It was great working with you. Thanks again for putting your trust in us.
Carlene helped to make my clients buying experience as seemless as possible, with open communication and exceptional advice. Thank you!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
It was great working with you. Thanks again for putting your trust in us.
reason I said OK is everything was good up until the signing where the agreement we made did not happen. I was supposed to get money for new windows, but you guys took the money and put it towards the mortgage, which does not help me with my...
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We are first time buyers and this process was handled for us quickly and efficiently!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Qusanna, I'm pleased to hear that your first home buying experience was quick and efficient. It's wonderful to know that I could help make the process smooth for you. If you have any more questions or need further assistance, please feel free...
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Carlene was attentive , always kept the communication line open, and always found a solution to every bump in the road .
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Jordyn, I'm glad to hear that my attentiveness and open communication were beneficial to you. It's important to me to find solutions and support my clients effectively. If there's anything else you need, please don't hesitate to reach out.
Thanks for your excellent help with my home purchase
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I'm grateful for your kind words, Michael. It's wonderful to hear that I could assist you effectively with your home purchase. If you need any further help, please feel free to reach out.
Everything was great - up until the last day when the processor couldn't get the closing documents to the closing table. Buyer had to drive down to the attorney a second time!
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Profession and personal character that strives to be informative and supportive.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Margaret, I appreciate your recognition of my professionalism and dedication to being informative and supportive. It's great to know that my approach resonated with you. If there's anything else you need, please feel free to reach out.
Clear and consistent communication.
Responded promptly to our questions.
Reply from Carlene Marie Shannon | Mortgage Lo...
September 11th, 2026 02:07 PM
Thank you for highlighting the clear and consistent communication, Gina. I'm pleased that my prompt responses were helpful to you. If you have any more questions or need further assistance, please feel free to reach out.
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About
Carlene understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Carlene is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, her goal is to find not just any loan, but the perfect one for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Memberships
- NMLS
- Realtor Association of Pioneer Valley
- Mid-State Realtor Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- 403116
Achievements
- Servicing Mortgage Clients since 1999
Hobbies
- Travel
- Foodie
- Wine Tasting
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Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.