New American Funding - Carl Velasquez

Consumer Direct | ILA

Consumer Direct | Santa Ana

4.9

(35)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/carlvelasquez/

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4.9

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Very informative

Reply from Carl Velasquez

November 12th, 2025 09:38 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

The underwriter should have requested all information necessary to complete the loan. It took nearly 3 months .

Reply from Carl Velasquez

November 10th, 2025 06:39 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Overall pleasant experience.

Reply from Carl Velasquez

November 3rd, 2025 09:08 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

My calls were returned quickly and no matter what question I asked Carl and Cordelia answered them all. They made me feel like I was their most important client.

Reply from Carl Velasquez

September 1st, 2025 01:03 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Great service. Always extremely helpful and prompt

Reply from Carl Velasquez

August 28th, 2025 03:18 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

good experience

Reply from Carl Velasquez

July 28th, 2025 04:11 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

easy to talk to carl

Reply from Carl Velasquez

July 25th, 2025 02:13 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Thanks for the help, it was an easy process and we got what we needed. Thanks!

Reply from Carl Velasquez

June 21st, 2025 05:15 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

were treated with the very most up respect and like we were family not just a number and that was very, very nice Carl kept us informed of everything that was going on and even called to check on us if we had any questions.

Reply from Carl Velasquez

June 11th, 2025 02:16 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

The team was professional and highly knowledgeable throughout the entire process. They made the experience smooth and stress-free. Emails and phone calls were answered promptly and always included clear, helpful information. We really appreciate...

Reply from Carl Velasquez

May 31st, 2025 02:12 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

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Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

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Mortgage Lending

Purchase

Refinance