CALEB BATSON
Sr. Loan Officer | NMLS# 1435015
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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caleb was great n stayed with us the whole time
Reply from CALEB BATSON
May 18th, 2026 08:12 PM
Larry, I'm grateful for your kind words. It was my pleasure to be with you every step of the way. If you have any more questions or need further assistance, please feel free to reach out.
Issue a few days prior to closing, unclear and delayed communication about this, causing substantial stress and frustration. Other than this major hiccup, it was fine experience. However, id recommend people to a local bank over a larger out...
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Reply from CALEB BATSON
May 18th, 2026 02:57 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Caleb make sure to stay in communication with me to let me know the status of my loan and worked very hard to make sure it went through to completion.
Reply from CALEB BATSON
May 7th, 2026 01:19 PM
Jason, I appreciate your feedback. Keeping you informed throughout the loan process was important to me, and I'm glad to hear that my efforts contributed to a successful completion. If you have any further questions or need assistance in the...
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Caleb made the procean easy and reassured me when I was nervous about the proces.
Reply from CALEB BATSON
April 2nd, 2026 02:16 PM
Lisa, I'm glad to hear that I could make the process easy for you and provide reassurance when it was needed. It's important to me that you felt comfortable and supported throughout. If you have any more questions or need further assistance,...
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Caleb was very helpful in answering all my questions and talking me through the process. Our closing had some hurdles, but I felt he was forthright with the information. We did have some struggles with requirements changing as the process hit...
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Reply from CALEB BATSON
March 26th, 2026 04:40 PM
Brett, I truly appreciate you sharing your experience. Navigating through a closing with hurdles can indeed be challenging, and I’m glad I could provide clarity and assistance along the way. I'm sorry to hear about the stress with the document...
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Caleb and Andrew both went above and beyond to address any of our concerns and never made us feel bad about asking a million questions. Excellent service and we're grateful that they helped us get into our forever home!- Dylan, Abbey and Cooper...
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Reply from CALEB BATSON
March 25th, 2026 02:41 PM
Dylan, thank you for sharing your experience. I'm glad I could assist you and address your concerns throughout the process. It was a pleasure working with you, and I'm pleased to have helped you find your forever home. Should you have any more...
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Caleb was Fantastic! During this entire process, his communication was very timely. He kept me posted on the current position of the loan on a daily basis. He was knowledgeable and made me feel comfortable to ask for clarification at any time....
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Reply from CALEB BATSON
March 24th, 2026 01:54 PM
Gloria, I'm truly grateful for your kind words. It was my pleasure to keep you informed and comfortable throughout the loan process. Your acknowledgment of my efforts means a lot to me, and I am glad I could assist you whenever you needed clarification....
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Caleb answered any and all of my questions even when I was hesitant about the entire home buying process. Everyone I dealt with during my home buying experience has been great to make this be a very unstressful
Reply from CALEB BATSON
March 24th, 2026 08:02 PM
Eric, I'm pleased to hear that I could help ease your home buying process and address your questions. It's important to me that you felt supported and comfortable throughout. If there's anything more I can assist you with, please feel free...
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too long to type out.
Effective, concise communication. Sound attentivenes.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing