Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
sorry
i don't have time to respond appropriately
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's perfectly fine if you don't have time to leave a detailed response. If there's anything specific you need assistance with or any feedback you'd like to share, feel free to reach out whenever it's convenient for you.
Brooke was incredibly responsive, thoughtful, and knowledgable during our home-buying process. Quick closing, and helped us so much along the way. Would highly recommend Brooke to anyone looking for a mortgage!!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for allowing my team and I to help you and your wife on this home purchase Simon. Let us know if you need anything in the future.
Brooke made it easy. It's not easy dealing with me
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to hear that I could make the process smoother for you, Russell. I understand that financial matters can sometimes be challenging, and I'm glad to know it was a positive experience. If you have any further questions or need assistance,...
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Brooke was amazing. This process took less than a week and was painless! Thank you Brooke for your knowledge and advice
Reply from Brooke Phun
September 12th, 2026 12:26 AM
You are very welcome Marcia. Thank you for allowing me to help you.
Gave best offer right away. Doesn't beat around the bush . Easy and knowledgeable. Good customer service.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for the review Matthew. If you ever need anything, let me know and I will be happy to help.
The refinance process was fast and smooth!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you with this process. If you need to refinance or buy another home down the road. Please reach out.
Brooke was absolutely wonderful! She was always quick to respond and so knowledgeable. Brooke made the entire refinance process easy .
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Kristy. I will definitely reach out to you for your next refi.
Brooke was knowledgeable and shared various options for my specific lending needs. Would recommend her and will use her in the future.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It’s great to know that you found my assistance helpful, Nicholas. I'm glad I could provide options that suited your lending needs. Thank you for your recommendation, and I look forward to working with you again at First Federal Bank. If you...
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🏡🏡🏡🏡🏡🏡🏡🏡🏡🏡
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for the positive feedback, Clifford. If there's anything else I can do for you, please let me and my team know. Enjoy the new home.
Responsive and flexible times for communications
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to know that you found my communication responsive and flexible, Rafael. Your satisfaction is very important, and I'm pleased it met your needs. Should you have any other questions or require further assistance, feel free to reach...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.