Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
She was very attentive, and had answers to all our questions. Her quick response time is not something you see much these days. She is special.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much Stacy. It was a pleasure helping you on this process. Let me know if you need anything.
Listened to what we wanted and needed, helped guide and complete the process, very responsive to requests and questions, a very nice person.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It was a pleasure helping you and Susan on this process and home mortgage again and again Jeffrey. Let me know if you ever need anything else.
This is the second time working with Brooke, she is always attentive, pleasant, and has expert knowledge servicing customers.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Timothy for allowing my team and I to help you with this second home purchase. Enjoy the home and let me know if you ever need anything down the road. You know where to find me.
Brooke was quick in responding back with my questions and kept me updated with process.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Julizabeth. Enjoy your new home!
I had the absolute pleasure of working with Brooke at FFB on my mortgage, and I couldn’t be more impressed with her professionalism and expertise. From the very first conversation, she was knowledgeable, transparent, and proactive in guiding...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much Siva. Congrats to you and your family on this new home. Enjoy it.
Brooke was very polite, professional, and offered great advice.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to know that you found my approach polite and professional, Lenny. Providing helpful advice is important to me, and I'm glad it had a positive impact on your experience. If there's anything more I can do, just let me know. Thank...
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Brooke was extremely easy to work with and she answered all of my questions. She was timely and made the process easy.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Candace. Enjoy your new home!
Brooke was great to work with and kept me updated along the way. This was one of the easiest home refinances I have been through.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Shawn for allowing First Federal and I to help you and your wife on this process.
She was very helpful with my process and was very sweet and communicative, she was always open to questions and explained them very well.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you
Very helpful and worked to fit my schedule.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm glad to hear that I was able to accommodate your schedule, Colby. Assisting you in a way that's convenient for you is important to me. If there's anything more I can help with, feel free to reach out. Thank you for choosing First Federal...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.