Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Brooke was proactive, extremely communicative, trustworthy, and helpful. I really enjoyed working with her!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for those kind words Jessica. Enjoy your new home!
Great communication. Was available when we needed to talk!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I appreciate your feedback, Whitney. It's important to me to be available when needed, and I'm glad this helped in your experience. If you have any further questions or need assistance, feel free to reach out anytime. Thank you for choosing...
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Brooke was always available for questions and always kept in touch with us when a step was taken in our process.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to hear that you felt informed and supported throughout the process, Elaine. Being available for your questions and maintaining open communication is important to me. If there's anything else you need down the road, feel free to...
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Brooke is super awesome. Always available to answer questions.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Enjoy your new home guys. Let me know if you and Whitney ever need anything.
Great communication. Thank you She made it so easy
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you on this process sir.
She was very friendly, helpful, informative, and always immediately responded to my request or questions. She is a great representative of your organization.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much sir. Let me know if you ever need anything.
Very Helpful
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm pleased to know you found my assistance helpful, Thi. If you have any more questions or need further support, feel free to reach out. Thank you for your feedback and for choosing First Federal Bank.
Great work
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm glad to hear you were satisfied with my work, That. If you ever have any questions or need further assistance, just let me know. Thank you for sharing your experience with First Federal Bank.
She was very helpful and explained what was needed and when it was needed.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It was my pleasure helping you on this process Patricia. Merry Christmas and Happy New Year! If you ever need anything, feel free to give me call.
Responsiveness and honesty
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Your recognition of my commitment to responsiveness and honesty truly means a lot, Janice. It's important to me that clients feel well-informed and supported throughout our interactions. If you ever have further questions or require assistance,...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.