Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Brooke was so helpful during this process. She communicated with us every step of the way to make buying our home uncomplicated and efficien. we would definitely recommend Brooke and First Federal to anyone seeking To purchase a new home.
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Congratulation to the both of you Sommer. Let me know if you and Javier needs anything down the road. If you both have friends/family that needs to purchase a home or even refinancing; please refer me. It was a pleasure working with you both....
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Brooke is one of the best communicators I've ever worked with. She had the answers and when she said she would do something, she did it. This was our second time working with her and would definitely do again.
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's gratifying to hear your kind words about our collaboration, Robert. I prioritize clear communication and reliability, so I'm pleased to know you found these qualities in our interactions. Looking forward to working with you again should...
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Very friendly , awesome Communication
very attentive to helping us along the process to secure our loan
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's encouraging to hear that you appreciated the communication and attention throughout your loan process, Javier. Ensuring a supportive experience is important to me, and I'm glad to know it was helpful for you. Should you have any more questions...
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Completely satisfied!!!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to hear that you are completely satisfied, Julia. I'm here to assist with any future needs or questions you might have. Thank you for banking with First Federal Bank.
Brooke is 10/10 awesome with everything she does.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm happy to receive your positive feedback, Christopher. It's great to know you feel that way about my work. If you have any questions or need help in the future, I'm here to assist. Thank you for trusting First Federal Bank with your needs....
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Was always
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful for your positive feedback, Harriet. If there's anything else I can assist with at First Federal Bank, please let me know. Thank you for putting your trust in my services.
She was always available and provide answers to any question I had.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Eran. Enjoy the new house with your family.
Brooke's communication was excellent, and her speed of responses, and availability were beyond what I expected. I really enjoyed the process of working with her.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for those kind words Aimee. I strive to do my best for each and everyone of my borrower. If you need anything, let me know.
Brooke was very helpful and informative she would keep me updated on items that she needed overall a great experience
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you James, it was my pleasure working with you and I am glad you had a positive experience with us. Let me know if you need anything.
She was so understanding and patient with all the questions I asked. She went above and beyond expected
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Crystal. It was my pleasure working with you on this refinance process.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.