Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Consistent communication. Brooke is very responsive and helpful with all of my questions every step of the process.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Jonathan. You guys enjoy your new home. Let me know if there is anything I can do to help down the road.
Brooke was the best lender I have worked with and was referred by a close friend of mine. Would absolutely work with her again. The entire process from start to finish was smooth. She’s extremely responsive, professional, and direct. Made our...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Caspar, enjoy your new home with your family. Thank you for allowing me to help you on this process.
Brooke is absolutely wonderful to work with!!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Shannon, always a pleasure to help you again and again on this process.
Brooke is very personal and a hard worker. She ensures your goals and objectives are met and is always willing to accommodate your requests. I remembered texting her late in the evening for a task and she was ready to tackle it immediately....
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for the review Hang. Remember to send me pictures when the house is done with all the rennovations/decorations. Can't wait to see it.
The most informed, responsive, and hard working loan officer I have worked with.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Artur and Hang. Hope you both enjoyed the new home. Can't wait to see all the finishing touches that Hang is putting on.. Send pictures.
Brooke was extremely helpful throughout the entire process. She answered questions in a timely manner and ensured I understood each step. She was very attentive to our needs and very patient early on as we were trying to decide what to do with...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for allow us to help you on this refinance Scott.
Brooke was great. She was polite, sweet, responsive, professional... just a really good human being. She is exceptional at her job. She was always on top of things and explained what would be complex subjects into a very easy-to-understand...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for these kind words Samir.
Brooke was awesome! As first time home buyers we had many questions, she walked us through everything. She came highly recommended by my sister and brother-in-law. She's an absolute pleasure to work with.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Lauren. Enjoy your new house with Austin.
Communication was great, and she was on top of each document we needed to send .
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Emily. Enjoy your new house.
Brooke was a responsive and informative loan officer. As a first time buyer I was heavily reliant on her expertise and she never failed to provide easy to understand explanations . Her communication was timely and not over bearing . Would certainly...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Michael. Congrats and enjoy your new home.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.