Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Great person to work with. Very helpful and happy with her service.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Michael, enjoy your new home!
Good communication, answered all questions, proactive, good advice
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Eric. Enjoy your new home !
Brooke always looked out for our best interest and was very good at communicating through out the entire process. Her level of customer service was excellent and went above and beyond what is common today.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for the review Jeffrey. If you have any referrals; please refer me. Enjoy your new home!
Brooke helped us closed a few days early so we could start our moving process quickly. She was very communicative during the entire process.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you and Jeff on this home purchase. Enjoy the home home.
Quick thorough responses to our all of questions.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Congrats on the new home Nicole and Alex. Thank you for allowing us to help you on this process.
Excellent and timely communication
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Aria. It was a pleasure doing business with you on this home refinance.
Brooke is amazing and was always available if I ran into any questions or concerns
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for allowing my team and I to help you on this home purchase James.
Brooke always made herself available, and made the process seamless. This was the lowest cost mortgage, and by far the best customer service!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for allowing us to help you on this purchase Richard. Enjoy the new home.
She did all the lending process very easy and smooth, she was very clear and communicative at all times. She was the best home lender advisor I’ve ever encountered in my life, honestly. I highly recommend her and I will get back to her once...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much Estefany. You guys enjoy your new home and the pool.
Brooke was very accessible, which was key in a competitive market!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you David
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.