Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Brooke made this process smooth and painless, gave me great advice that would benefit me and my family in the long run!!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that the process was smooth and beneficial for you and your family. It was a pleasure assisting you, and I appreciate your kind words.
Always available for questions
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm glad to hear that I could be available to assist you with your questions. Thank you for your positive feedback, Alexis. If you need any further assistance, please don't hesitate to reach out.
Brooke answered my calls and emails promptly. She was very pleasant and helpful from the very first interaction. What a great experience!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that you had a great experience, Jordan. Your kind words about my responsiveness and helpfulness mean a lot to me. It was a pleasure assisting you with your needs at First Federal Bank. Thank you for your feedback!
Brooke was great! Always available to answer my questions.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Hi Peter, Thank you so much for your kind words! I'm really glad I could help and be there to answer your questions. It's important to me that you feel supported and valued. If you ever need anything else or have more questions in the future,...
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Brooke was very honest, kind, and easy to work with. She was always willing to answer my questions and went above and beyond to make sure I understood each step of the process . She made the loan experience a lot easier to digest and was so...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much, Alejandra! I'm really glad to hear that you had a positive experience. It was a pleasure working with you, and I'm thrilled that I could help make the process clearer and more manageable. Your recommendation means a lot to...
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Brooke is extremely responsive and felt she he beside me all the time to discuss options, ask questions and get opinions. I recommend Brooke without any reservations.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much, Dileep! It was a pleasure working with you, and I'm thrilled to hear that you felt supported every step of the way. I always strive to be as responsive and helpful as possible, and your feedback means a lot to me. If you...
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Brooke was responsive and explained everything.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for your kind words, Michelle! I'm really glad I could help and make things clear for you. If you ever have more questions or need further assistance, don't hesitate to reach out.
Brooke was always available to answer questions we had, to guide us along in the process, and to assist in making the home-buying process easy.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Mario, I'm thrilled to hear that you felt supported throughout your home-buying journey. It was my pleasure to be there for your questions and ensure everything went smoothly. Thank you for trusting me and First Federal Bank with such an important...
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Brooke was a pleasure to work and handled everything in a timely fashion. She answered all questions of which we had many and did so with a friendly and professional demeanor. Myself and wife highly recommend Brooke. Thank you.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much, Christopher, for the glowing review! I'm thrilled to hear that you found our interactions to be efficient and helpful. It was a pleasure answering your questions and ensuring you felt confident and informed throughout our...
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Agent was 100% available with any questions we had.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that you had such a positive experience, Victoria! It was my pleasure to assist you with your queries. At First Federal Bank, we always strive to be there for our customers whenever needed. Your 5-star review truly made...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.