Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Brooke was very helpful when we had questions about the provess and took time to explain it to us.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you with this process Samantha. Enjoy your new home.
Process was extremely easy. Great communication throughout.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm delighted to hear that the process went smoothly for you, Lauren. Effective communication is something I strive for, so it's wonderful to know it made a difference. If there's anything else you need, please don't hesitate to contact me....
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Brooke is clearly knowledgeable in her field. She is extremely professional, proficient, as well as personable. I don't know that there is anything she could have done better.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Michelle. Enjoy your new home and thank you for allowing me to help on again on this home purchase.
Brooke was extremely knowledgeable and timely in responding to our needs. I would highly recommend her to anyone needing assistance with their mortgage.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much Dale for trusting my team and I in this new home purchase. If you and Claire needs anything, please reach out to me anytime.
Brooke was always available and happy to answer any questions I had and give extra information. She made sure I understood what was happening. We closed in less than 2 weeks without a problem and she made the process feel really seemless
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you for allowing my team and I to help you on this process Devin. If you need anything down the road, feel free to reach out to me anytime.
perhaps this is my first time taking a home loan - there were many terms and/or closing costs which I do not have clear understanding. Brooke has lots of experience in this line of work but not everyone is on the same level as her. However,...
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Always a pleasure, helped us so many times.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that I've been able to assist you on multiple occasions. It has always been a pleasure working with you, Michael. Thank you for your kind words and for choosing First Federal Bank.
the communication and ease of it all!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that the communication and process went smoothly for you. It was a pleasure assisting you, and I appreciate your positive feedback.
no thank you
Reply from Brooke Phun
September 12th, 2026 12:26 AM
We appreciate your feedback, Edward. If there's anything specific you would like to discuss or need assistance with, please feel free to let us know.
The communication line was always open. Always available to answer any questions.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm thrilled to hear that the communication met your expectations, Michael. It was a pleasure to assist you, and I'm glad I could be there to answer your questions. Thank you for your kind words and for choosing First Federal Bank.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.