New American Funding - Brittani Tran-Coates

Loan Consultant | NMLS # 984972

Consumer Direct | Santa Ana

4.8

(551)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 386-5449

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/brittanitran/

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4.8

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I love NAF. I have been with you for many years and it is because of Brittani Tran Coates. She is professional, knowledgeable, proficient and most important friendly. I will always stay as her customer.

Reply from Brittani T. Tran

October 19th, 2024 07:12 PM

Thank you so much Stephanie for the beautiful and kind words. You are such a pleasure to work with and we really appreciate your trust, and loyalty.

Brittani is exceptional! She puts in great effort to determine the most effective solutions for your unique circumstances. When one route proves ineffective, she will seek an alternative path to ensure the best possible outcome for you. Brittani...

Reply from Brittani T. Tran

October 19th, 2024 07:17 PM

Marsha, thank you for being such a wonderful customer to work with and for your continued trust and business. You make my job easy, thank you, Brittani.

I was blessed to work with Tabitha Marcello and Connor Casey. Tabitha was my, "go to" professional. She is very well versed and was always available when I had questions or needed assistance. She was also a joy to work with. As a result, I...

Brittani is patronizing and rude at times. Needs to work on her listening skills and stop talking over her clients. Is very flippant when talking about money and is very disconnected from the reality of home buying. Unknowledgeable about company...

Reply from Brittani T. Tran

October 11th, 2024 01:52 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

It was a long process and I appreciate the fact that you guys help with what we needed to complete this loan, and thank you Heather for being there when we had questions and you got the answer to us right away.

Reply from Brittani T. Tran

September 30th, 2024 03:02 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Better communication. Some people just talk to you like your stupid I guess

Reply from Brittani T. Tran

September 17th, 2024 02:14 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Clear and constant communication

Reply from Brittani T. Tran

September 8th, 2024 03:04 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Responsive and easy to work with

Reply from Brittani T. Tran

September 6th, 2024 05:13 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Quick Services

Reply from Brittani T. Tran

August 11th, 2024 04:48 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Brittani explained everything to me each step of the way. Ed was great too. Thank you.

Reply from Brittani T. Tran

August 8th, 2024 08:32 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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About

My name is Brittani Tran, and I am proud to work with the community on behalf of New American Funding. With years of experience in the mortgage banking industry, and extensive practice in originating home loans, I am a firm believer in excellent customer service and offering the most competitive pricing. When working with me and New American Funding you'll receive: Professional advice and support in making your home financing decision. A full spectrum of loan products from which to choose. Consistent communication and follow-up throughout the loan process from me and New American Funding's in-house operations team. Industry-leading close times.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan