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Britta DeLay - Branch Manager

Britta DeLay

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Branch Manager

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Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • Encompass
    S
    Samuel L C
    Decatur, AR
    Posted on December 30th, 2025 03:38 PM
    Gave her a tight deadline, and she answered the call, furthermore during the holidays.
    Reply from Britta DeLay
    January 7th, 2026 03:39 PM
    I'm glad I could meet your tight deadline, even during the holiday period. Your feedback is important to me, and if there's anything else you need assistance with, please let me know.
  • Encompass
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    Nathan J
    Exeter, MO
    Posted on December 18th, 2025 02:10 PM
    There wasn't a step in the process where I felt we were left to "figure it out" on our own. We were very pleased with the level of attention and service that was provided to us.
    Reply from Britta DeLay
    December 26th, 2025 02:10 PM
    It's reassuring to know that you felt well-supported throughout the process and never left to navigate things on your own. Providing attentive service is a priority for me, and I'm glad it made a difference in your experience. If you have any...
    read more
  • Encompass
    H
    Harold S H
    Springdale, AR
    Posted on December 3rd, 2025 05:33 PM
    The process was very efficient. Communication was top notch and I felt like I could call with any wuestions and get accurate and timely answers!
    Reply from Britta DeLay
    December 16th, 2025 05:34 PM
    It's encouraging to hear that you found the process efficient and the communication effective. I always aim to provide accurate and timely responses to any questions. If you have any more inquiries or need assistance moving forward, don't hesitate...
    read more
  • Encompass
    K
    Kevin R M
    Fort Smith, AR
    Posted on November 24th, 2025 03:38 PM
    Britta and Christine did everything could to make our home buying experience great and smooth. Very patient with the thousands of questions we had. Helped calm our anxieties. I highly recommend using Envoy Mortgage.
    Reply from Britta DeLay
    December 8th, 2025 09:19 PM
    I appreciate hearing that your home buying experience went smoothly. Addressing all your questions with patience and helping to ease any anxieties is important to me. Your recommendation of Envoy Mortgage means a lot. Should you have any further...
    read more
  • Encompass
    R
    Rebekah J
    Bella Vista, AR
    Posted on November 17th, 2025 03:28 PM
    The process of my buying my first house was made smooth and understandable to follow. it was less nerve wracking than I anticipated
    Reply from Britta DeLay
    December 1st, 2025 03:14 PM
    I'm pleased to know that your first home buying experience felt smooth and manageable. Making the process understandable and less stressful is what I aim for. If you need further assistance or have any questions down the line, feel free to...
    read more
  • Encompass
    M
    Megan L
    Farmington, AR
    Posted on November 10th, 2025 02:17 PM
    Britta is awesome! She answered every question we had along the way and kept us informed as the process progressed. She is extremely knowledgeable and is honest with you. i would highly recommend Britta to anyone looking to purchase a house....
    read more
    Reply from Britta DeLay
    November 24th, 2025 02:06 PM
    Megan, it's great to know that I could assist you throughout the process and provide the information you needed. Keeping my clients informed and being honest are priorities I take seriously. Your recommendation means a lot to me. If any further...
    read more
  • Encompass
    G
    Garrott C
    Bentonville, AR
    Posted on November 6th, 2025 02:45 PM
    Britta was very helpful and knowledgeable throughout the entire process and made everything easy for us!
    Reply from Britta DeLay
    November 19th, 2025 02:46 PM
    I'm glad to hear that my assistance and knowledge made the process easier for you, Garrott. Simplifying things for my clients is something I always strive for. If you have any more questions or need any further help, please don't hesitate to...
    read more
  • Encompass
    L
    Landon L
    Farmington, AR
    Posted on November 6th, 2025 02:13 PM
    Britta goes above and beyond for her clients in so many ways.
    Reply from Britta DeLay
    November 19th, 2025 02:13 PM
    Landon, I'm grateful for your feedback. Knowing that my efforts to support my clients have made a positive impact is encouraging. If you need any more assistance or have questions in the future, don't hesitate to get in touch.
  • Encompass
    B
    Bradley E
    Bella Vista, AR
    Posted on October 30th, 2025 11:31 PM
    Britta was able to walk me through all my options for my mortgag. was very patient with me being a first time home buyer
    Reply from Britta DeLay
    November 13th, 2025 09:16 PM
    Bradley, I'm pleased to hear that I could help guide you through your mortgage options and support you as a first-time homebuyer. Patience and ensuring you understand each step are important to me. If you ever have more questions or need further...
    read more
  • Encompass
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    Brittany C A
    Fayetteville, AR
    Posted on October 27th, 2025 01:44 PM
    Communication was timely, clear and concise. Had a great experience, the whole team was on top of their respective jobs making the process smooth.
    Reply from Britta DeLay
    November 10th, 2025 04:45 PM
    Brittany, I appreciate your kind words about the communication and overall experience. Keeping everything clear and timely is a priority for me, and I'm glad it made the process smooth for you. If you have any more questions or need assistance...
    read more
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    About
    Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
    Products & Services
    Mortgage Loan Officer
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