Britta DeLay
Branch Manager
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations...... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Britta was great to work with! Available at all times for questions and walked me through each step. It was a easy, seamless experience .
The communication and patience, the whole process was seamless.
Reply from Britta DeLay
May 19th, 2026 01:04 PM
I'm glad to hear that you found the communication and process seamless, Dominic. Your feedback is greatly appreciated, and if there's anything more I can do for you, please let me know.
Communication was excellent! Our experience was top notch working with Britta at Envoy Mortgage! Thank you Britta!
Reply from Britta DeLay
May 15th, 2026 02:32 PM
Thank you, Felisha, for your kind words. I'm glad to hear that you had a top-notch experience and that my communication met your expectations. If there's anything else I can assist you with, please feel free to reach out.
Britta was exceptional throughout the entire home-buying process. Over several months, she consistently went above and beyond with excellent communication, honesty, and professionalism.While many others sought my business, Britta stood out...
read more
Reply from Britta DeLay
May 11th, 2026 03:22 PM
Thank you so much for your kind words, Steven. I'm glad to hear that my approach made the home-buying process smooth and personal for you. Building trust and ensuring your comfort are always my priorities, and I'm pleased to know I could assist...
read more
Britta was always available and answered promptly to any and all questions. We would use her again with no reservations. She was great and great at communicating everything to us.
Reply from Britta DeLay
May 5th, 2026 02:51 PM
Thank you, Jeffrey, for your kind words. I'm grateful to know that my availability and communication met your expectations. If you ever need assistance in the future, don't hesitate to reach out.
I love that Britta and team are always down to answer questions and help us figure out a way to reach our goals!
Reply from Britta DeLay
May 4th, 2026 03:51 PM
I'm pleased to know that you feel supported by me and my team, Chloe. Helping you reach your goals is our priority. If there's anything else you need, just let me know!
Britta made the mortgage process easy to understand and she is always quick to respond.
Reply from Britta DeLay
April 22nd, 2026 07:28 PM
I'm glad I could make the mortgage process easy to understand for you, Ryan. Quick responses are important to me, and if you have any more questions or need further assistance, please feel free to reach out.
Quick response time and detailed explanation when questions!
Reply from Britta DeLay
April 17th, 2026 08:02 PM
I'm happy to hear that you appreciated the quick response time and detailed explanations, Alexis. If you have any more questions or need further assistance, please feel free to reach out.
Britta also was available to answer questions and responded in a timely manner. Great customer experienc!
Reply from Britta DeLay
April 14th, 2026 01:12 PM
I'm grateful to hear that you had a great customer experience, Lesli. It's important to me to be available and responsive to your questions. If you need anything else, I'm here to help.
Every question or concern I had was addressed right away!
Reply from Britta DeLay
March 31st, 2026 01:16 PM
I'm pleased to know that all your questions and concerns were addressed promptly, Linda. If you need further assistance or have any more enquiries, don't hesitate to reach out.
10 of 69
About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
205
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 2046888
Disclaimer
©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
Envoy Mortgage's Legal and Licensing Information