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Britta DeLay - Branch Manager

Britta DeLay

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Branch Manager

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Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
99%
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1%
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Reviews from Web
  • Encompass
    T
    Tho N
    Centerton, AR
    Posted on June 11th, 2026 02:23 PM
    Communication!
    Reply from Britta DeLay
    June 19th, 2026 02:24 PM
    Tho, I'm pleased to hear that communication stood out for you. Your feedback is valued, and if there's anything more I can assist with, please don't hesitate to reach out.
  • Encompass
    D
    Dustin S
    Gentry, AR
    Posted on June 9th, 2026 11:28 PM
    Fantastic service and very smooth process
    Reply from Britta DeLay
    June 18th, 2026 03:32 PM
    Thank you, Dustin, for your kind words. I'm happy to know that you found the service fantastic and the process very smooth. If there's anything else I can help you with, please feel free to reach out.
  • Encompass
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    Brandy R
    Pea Ridge, AR
    Posted on June 2nd, 2026 02:21 PM
    Britta was great to work with! Available at all times for questions and walked me through each step. It was a easy, seamless experience .
    Reply from Britta DeLay
    June 10th, 2026 02:22 PM
    Thank you, Brandy, for sharing your positive experience. I'm pleased to hear that my availability and guidance made the process easy and seamless for you. If you have any more questions or need further assistance, feel free to reach out.
  • Encompass
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    Dominic S
    Bella Vista, AR
    Posted on May 11th, 2026 01:03 PM
    The communication and patience, the whole process was seamless.
    Reply from Britta DeLay
    May 19th, 2026 01:04 PM
    I'm glad to hear that you found the communication and process seamless, Dominic. Your feedback is greatly appreciated, and if there's anything more I can do for you, please let me know.
  • Encompass
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    Felisha E
    Bella Vista, AR
    Posted on May 7th, 2026 02:30 PM
    Communication was excellent! Our experience was top notch working with Britta at Envoy Mortgage! Thank you Britta!
    Reply from Britta DeLay
    May 15th, 2026 02:32 PM
    Thank you, Felisha, for your kind words. I'm glad to hear that you had a top-notch experience and that my communication met your expectations. If there's anything else I can assist you with, please feel free to reach out.
  • Encompass
    S
    Steven T
    Bentonville, AR
    Posted on May 2nd, 2026 01:59 AM
    Britta was exceptional throughout the entire home-buying process. Over several months, she consistently went above and beyond with excellent communication, honesty, and professionalism.While many others sought my business, Britta stood out...
    read more
    Reply from Britta DeLay
    May 11th, 2026 03:22 PM
    Thank you so much for your kind words, Steven. I'm glad to hear that my approach made the home-buying process smooth and personal for you. Building trust and ensuring your comfort are always my priorities, and I'm pleased to know I could assist...
    read more
  • Encompass
    J
    Jeffrey D E
    Bella Vista, AR
    Posted on April 27th, 2026 02:50 PM
    Britta was always available and answered promptly to any and all questions. We would use her again with no reservations. She was great and great at communicating everything to us.
    Reply from Britta DeLay
    May 5th, 2026 02:51 PM
    Thank you, Jeffrey, for your kind words. I'm grateful to know that my availability and communication met your expectations. If you ever need assistance in the future, don't hesitate to reach out.
  • Encompass
    C
    Chloe M M
    Rogers, AR
    Posted on April 24th, 2026 02:08 AM
    I love that Britta and team are always down to answer questions and help us figure out a way to reach our goals!
    Reply from Britta DeLay
    May 4th, 2026 03:51 PM
    I'm pleased to know that you feel supported by me and my team, Chloe. Helping you reach your goals is our priority. If there's anything else you need, just let me know!
  • Encompass
    R
    Ryan W B
    Bella Vista, AR
    Posted on April 14th, 2026 11:45 AM
    Britta made the mortgage process easy to understand and she is always quick to respond.
    Reply from Britta DeLay
    April 22nd, 2026 07:28 PM
    I'm glad I could make the mortgage process easy to understand for you, Ryan. Quick responses are important to me, and if you have any more questions or need further assistance, please feel free to reach out.
  • Encompass
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    Alexis G
    Rogers, AR
    Posted on April 9th, 2026 08:01 PM
    Quick response time and detailed explanation when questions!
    Reply from Britta DeLay
    April 17th, 2026 08:02 PM
    I'm happy to hear that you appreciated the quick response time and detailed explanations, Alexis. If you have any more questions or need further assistance, please feel free to reach out.
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    About
    Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
    Products & Services
    Mortgage Loan Officer
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    • NMLS # 2046888
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    Equal Housing Opportunity

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    952 Echo Lane, Suite 190 Houston, TX, 77024
    (877) 232-2461 or (713) 977-8005

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