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Britta DeLay - Branch Manager

Britta DeLay

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Branch Manager

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Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
    J
    Jeffrey D E
    Bella Vista, AR
    Posted on April 27th, 2026 02:50 PM
    Britta was always available and answered promptly to any and all questions. We would use her again with no reservations. She was great and great at communicating everything to us.
    Reply from Britta DeLay
    May 5th, 2026 02:51 PM
    Thank you, Jeffrey, for your kind words. I'm grateful to know that my availability and communication met your expectations. If you ever need assistance in the future, don't hesitate to reach out.
  • Encompass
    C
    Chloe M M
    Rogers, AR
    Posted on April 24th, 2026 02:08 AM
    I love that Britta and team are always down to answer questions and help us figure out a way to reach our goals!
    Reply from Britta DeLay
    May 4th, 2026 03:51 PM
    I'm pleased to know that you feel supported by me and my team, Chloe. Helping you reach your goals is our priority. If there's anything else you need, just let me know!
  • Encompass
    R
    Ryan W B
    Bella Vista, AR
    Posted on April 14th, 2026 11:45 AM
    Britta made the mortgage process easy to understand and she is always quick to respond.
    Reply from Britta DeLay
    April 22nd, 2026 07:28 PM
    I'm glad I could make the mortgage process easy to understand for you, Ryan. Quick responses are important to me, and if you have any more questions or need further assistance, please feel free to reach out.
  • Encompass
    A
    Alexis G
    Rogers, AR
    Posted on April 9th, 2026 08:01 PM
    Quick response time and detailed explanation when questions!
    Reply from Britta DeLay
    April 17th, 2026 08:02 PM
    I'm happy to hear that you appreciated the quick response time and detailed explanations, Alexis. If you have any more questions or need further assistance, please feel free to reach out.
  • Encompass
    L
    Lesli H
    Bella Vista, AR
    Posted on April 6th, 2026 03:15 AM
    Britta also was available to answer questions and responded in a timely manner. Great customer experienc!
    Reply from Britta DeLay
    April 14th, 2026 01:12 PM
    I'm grateful to hear that you had a great customer experience, Lesli. It's important to me to be available and responsive to your questions. If you need anything else, I'm here to help.
  • Encompass
    L
    Linda G C
    Fayetteville, AR
    Posted on March 23rd, 2026 01:15 PM
    Every question or concern I had was addressed right away!
    Reply from Britta DeLay
    March 31st, 2026 01:16 PM
    I'm pleased to know that all your questions and concerns were addressed promptly, Linda. If you need further assistance or have any more enquiries, don't hesitate to reach out.
  • Encompass
    A
    Adam H R
    Fayetteville, AR
    Posted on February 19th, 2026 04:00 PM
    very smooth, easy process on our end.
    Reply from Britta DeLay
    February 27th, 2026 04:01 PM
    I'm glad to hear that the process went smoothly and easily for you, Adam. If you have any more questions or need further assistance in the future, please feel free to reach out.
  • Encompass
    K
    Kathy D
    Springdale, AR
    Posted on February 2nd, 2026 06:36 PM
    Britta calculated so many houses for me until we found the one I could afford and love equally. She was always easy to reach and was very supportive through the whole affair. Love Britta! And shoutout to Tammy, Britta's right hand. She is always...
    read more
    Reply from Britta DeLay
    February 10th, 2026 06:36 PM
    Kathy, it's wonderful to hear that you found a home that you could both afford and love, and I'm thankful to have been a part of that journey. Your kind words about Tammy are much appreciated — she is indeed invaluable. If there's anything...
    read more
  • Encompass
    B
    Biju K T
    Bentonville, AR
    Posted on January 19th, 2026 06:52 PM
    Britta has been supportive and providing needed information as needed over the past year while i was working on the house purchase. no pressure, just the help i needed.
    Reply from Britta DeLay
    January 27th, 2026 06:53 PM
    Biju, I'm glad to know that the support and information I provided over the past year were helpful for your house purchase. It's important to me to ensure you never felt pressured and received just the right assistance. If there’s anything...
    read more
  • Encompass
    R
    Ryan N
    Siloam Springs, AR
    Posted on January 2nd, 2026 06:19 PM
    Britta and Envoy were easy to get in communication with and answered questions and explained as needed. Worked extremely hard when closing got moved up and we're overall a great help in getting my first home.
    Reply from Britta DeLay
    January 12th, 2026 03:15 PM
    I'm pleased to hear that the communication and support made your first home buying experience smoother. It's fulfilling to know that my efforts in adjusting to the earlier closing date positively impacted you. If there’s anything else you need...
    read more
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    About
    Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
    Products & Services
    Mortgage Loan Officer
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    • NMLS # 2046888
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    Equal Housing Opportunity

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    952 Echo Lane, Suite 190 Houston, TX, 77024
    (877) 232-2461 or (713) 977-8005

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