

Britta DeLay
Branch Manager

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
Britta was always available and answered promptly to any and all questions. We would use her again with no reservations. She was great and great at communicating everything to us.
Reply from Britta DeLay
May 5th, 2026 02:51 PM
Thank you, Jeffrey, for your kind words. I'm grateful to know that my availability and communication met your expectations. If you ever need assistance in the future, don't hesitate to reach out.
I love that Britta and team are always down to answer questions and help us figure out a way to reach our goals!
Reply from Britta DeLay
May 4th, 2026 03:51 PM
I'm pleased to know that you feel supported by me and my team, Chloe. Helping you reach your goals is our priority. If there's anything else you need, just let me know!
Britta made the mortgage process easy to understand and she is always quick to respond.
Reply from Britta DeLay
April 22nd, 2026 07:28 PM
I'm glad I could make the mortgage process easy to understand for you, Ryan. Quick responses are important to me, and if you have any more questions or need further assistance, please feel free to reach out.
Quick response time and detailed explanation when questions!
Reply from Britta DeLay
April 17th, 2026 08:02 PM
I'm happy to hear that you appreciated the quick response time and detailed explanations, Alexis. If you have any more questions or need further assistance, please feel free to reach out.
Britta also was available to answer questions and responded in a timely manner. Great customer experienc!
Reply from Britta DeLay
April 14th, 2026 01:12 PM
I'm grateful to hear that you had a great customer experience, Lesli. It's important to me to be available and responsive to your questions. If you need anything else, I'm here to help.
Every question or concern I had was addressed right away!
Reply from Britta DeLay
March 31st, 2026 01:16 PM
I'm pleased to know that all your questions and concerns were addressed promptly, Linda. If you need further assistance or have any more enquiries, don't hesitate to reach out.
very smooth, easy process on our end.
Reply from Britta DeLay
February 27th, 2026 04:01 PM
I'm glad to hear that the process went smoothly and easily for you, Adam. If you have any more questions or need further assistance in the future, please feel free to reach out.
Britta calculated so many houses for me until we found the one I could afford and love equally. She was always easy to reach and was very supportive through the whole affair. Love Britta! And shoutout to Tammy, Britta's right hand. She is always...
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Reply from Britta DeLay
February 10th, 2026 06:36 PM
Kathy, it's wonderful to hear that you found a home that you could both afford and love, and I'm thankful to have been a part of that journey. Your kind words about Tammy are much appreciated — she is indeed invaluable. If there's anything...
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Britta has been supportive and providing needed information as needed over the past year while i was working on the house purchase. no pressure, just the help i needed.
Reply from Britta DeLay
January 27th, 2026 06:53 PM
Biju, I'm glad to know that the support and information I provided over the past year were helpful for your house purchase. It's important to me to ensure you never felt pressured and received just the right assistance. If there’s anything...
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Britta and Envoy were easy to get in communication with and answered questions and explained as needed. Worked extremely hard when closing got moved up and we're overall a great help in getting my first home.
Reply from Britta DeLay
January 12th, 2026 03:15 PM
I'm pleased to hear that the communication and support made your first home buying experience smoother. It's fulfilling to know that my efforts in adjusting to the earlier closing date positively impacted you. If there’s anything else you need...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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Mortgage Loan Officer
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- NMLS # 2046888
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