Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Professionalism, timely, communication and being able to see every steps of the application process.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm thrilled to hear that you were satisfied with the service you received, Junior! Your feedback is greatly appreciated and I'm so glad that you found the process to be professional, timely, and communicative. It's always my goal at Highlands...
read more
Everyone was very friendly and very helpful through tbe the whole process of buying my house! I had a deadline to meet to close on time and they worked very hard and helped to make sure I was able to close on time! The process of buying a house...
read more
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm thrilled to hear about your positive experience, Mara! It's always our aim at Highlands Residential Mortgage, Ltd. to make the home-buying process as smooth and stress-free as possible. To hear that we were able to help you meet your deadline...
read more
Everything went amazing throughout the transaction. I just felt like at times my client was keeping me in the loop versus the other way around . It Seems I was not copied on all emails and at times the last to know whats going on. However these...
read more
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I appreciate your feedback, Carly! I'm glad to hear that you had a successful transaction with Highlands Residential Mortgage, Ltd. I'm sorry for the instances where you felt out of the loop, your point is well noted. Going forward, I will...
read more
The team helped me and my family my our new house with ease !
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm thrilled to hear that you and your family found the process of securing your new home to be easy with us at Highlands Residential Mortgage, Ltd. It's always my aim to make the home buying experience as smooth as possible for all my clients....
read more
Working with Ashley was a delight, not only did she explain everything clearly but she works fast! Nothing was delayed, I was about to close on time. Would 100% recommend!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much, Isaiah! I'm thrilled to hear that you had a positive experience with me at Highlands Residential Mortgage, Ltd. I aim to make the mortgage process as smooth and quick as possible for my clients. I appreciate your recommendation...
read more
The communication with Ashley and her team was excellent. Colleen always responded right away and was very calm and professional.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm so appreciative of your kind words, Sophia! Communication is a top priority for us at Highlands Residential Mortgage, and it's fantastic to hear that you felt well-served by our team. I'm glad you found Colleen to be responsive and professional....
read more
Ashley McKenzie and her team were amazing. They answered all my questions, made the loan process incredibly smooth, and consistently followed up. Their support was outstanding!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for the glowing review, Phani! I'm thrilled to hear that you found our loan process to be smooth and our support to be outstanding. It was an absolute pleasure to work with you, and your kind words mean a lot to me and my...
read more
Ashley communicated with us very wel. We were kept in the loop and response time was amazing.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for the wonderful review, Sophia! It was a pleasure working with you and I'm delighted to hear that you were satisfied with the quick response times and constant communication during your experience with Highlands Residential...
read more
Great communication and support from Ashley and her team made this a pleasant and professional experience.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for the glowing review, Vicki! I'm thrilled to hear that you had a pleasant and professional experience with us at Highlands Residential Mortgage, Ltd. Communication and support for our clients is a top priority for us, so...
read more
Once we decided to go with your agency, you took the ball and took it straight to the finish line, it was a non-stop effort, your entire staff are GREAT, I give you and your team,.
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
👍👍👍👍👍👍👍👍👍👍
Loved the experience
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for your kind words, Frank! I'm thrilled to hear that you had such a positive experience with us at Highlands Residential Mortgage, Ltd. It was a pleasure assisting you and I'm glad we could make the process smooth and enjoyable...
read more
171–180 of 2839
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095