Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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It was great...
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm so glad to hear that you had a positive experience, Julie! Your satisfaction is my top priority, so it's wonderful to know that I was able to meet your expectations. Thank you for taking the time to share your feedback and for choosing...
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Nothing to comment. Thank
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thanks for taking the time to leave a review, Janet. I'm glad to see that you're generally satisfied with the service provided. However, your rating suggests there may have been some areas that you felt could have been improved. I'd really...
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The ease of the process
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm really pleased to hear that you found the process easy, Deborah. That's one of our main goals at Highlands Residential Mortgage, Ltd. Feedback like yours helps us to continually refine our service. I appreciate the time you took to leave...
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Ashley and her team worked closely and and impeccably with my clients. They kept us all up to date on the process from day one until closing. Her communication and knowledge was shared whenever any questions came up. As an agent this is very...
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for the wonderful review, Terra! It was a pleasure to work closely with you and your clients during the home buying process. Keeping everyone informed is a top priority for my team and me at Highlands Residential Mortgage,...
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My buyer clients are always 100% satisfied with the quality of service they receive from Ashley McKenzie-Sharpe and her staff.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for the glowing review, Lori! It's fantastic to hear that your buyer clients are always satisfied with the service they receive from my team and me. We always strive to provide the highest quality service at Highlands Residential...
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Ashley and her team were excellent- we had to complete the purchase to closure in a short time and they accomplished it with time to spare despite last minute changes brought about by due diligence.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm so glad to hear that you had a great experience, Bayard! It was my pleasure to assist you in completing your purchase on time, despite the challenges that arose. I pride myself on being able to navigate last minute changes and ensure everything...
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Things were changed on loan documents multiple times without any communication to me.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I appreciate you taking the time to provide feedback about your experience, Rachel. I apologize if there seemed to be any lack of communication during the loan process. At Highlands Residential Mortgage, Ltd., we aim to maintain transparency...
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The down-payment assistance doe first time buyers is a great program that helps a lot!
Very communicative and kept me up to date all the time! As a Realtor this is very important to me. This team is on my top 3 list of Lenders that I send out to my buyer clients :)
Communication was great, she worked very hard to make sure we were satisified.
181–190 of 2839
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095