Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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There was very clear guidance and explanation throughout the process. The document portal made uploading and signing documents easy. Altogether the experience was seamless.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm thrilled to hear that you found the process seamless, Katherine. Your kind words mean a lot to me and the whole team at Highlands Residential Mortgage, Ltd. We always strive to provide clear guidance and make document handling as convenient...
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All the Ladies were very patience and knowledgeable, kind when I had a question or concerns...Thanks to All
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm delighted to hear that you had such a positive experience with us at Highlands Residential Mortgage, Ltd., Peggy. It's always our goal to provide excellent service and to answer all of our customers' questions with patience and understanding....
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Achley did a great job of communicating
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for taking the time to leave such a positive review, Dennis! I'm glad to hear you were satisfied with the communication during our interactions. Your feedback is highly appreciated and will help me continue to improve my services...
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I was very satisfied.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm thrilled to hear that you were very satisfied with my services, Eunho! It's my goal to make each client's experience with Highlands Residential Mortgage, Ltd. as smooth and positive as possible. Your 5 star rating means a lot to me. Thank...
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Fantastic!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for your positive feedback, Mary! I'm thrilled to hear that you had a fantastic experience with us at Highlands Residential Mortgage, Ltd. Your satisfaction is our top priority. If you have any other requirements in the future,...
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The whole team was great throughout the whole process. Everyone went above and beyond to help us get to closing. I loved working with all of you!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for your glowing review, Natasha! I'm thrilled to hear that you had such a positive experience with our team at Highlands Residential Mortgage, Ltd. We strive to go above and beyond for all of our clients, and I'm glad we...
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A team that was informative and quick to respond
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for your kind review, Alicia! It was a pleasure to work with you. I'm delighted to hear that you found our team at Highlands Residential Mortgage, Ltd. to be informative and quick to respond. Your satisfaction is our top priority....
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Great communication and your team was always quick to act when needed
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm thrilled to hear you had such a positive experience with my team at Highlands Residential Mortgage, Ltd., Kris. Prompt communication is something we strive for, so it's fantastic to hear that we were able to deliver that for you. Thank...
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Everything went well with the entire process. Everyone regularly kept us informed and the staff were very professional. The mortgage app was very easy to use. This was new for us senior citizens using automated processing and Ashley and her...
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm so glad to hear that you had a positive experience with us, Lisa! It's fantastic to know that our team's professionalism and the efficiency of our process stood out to you. We're committed to making the mortgage process as smooth and straightforward...
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The interaction and up to date info. Pleasant people made this move smoother, especially at our age .
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for the 5-star review, Angelo! I'm thrilled to hear that you had a smooth experience with us at Highlands Residential Mortgage, Ltd. Keeping our clients informed and making the process as stress-free as possible is always...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095